Shelethea Grandstaff

My responsibilities encompass patient reception, registration, co-payment collection, demographic updates, insurance verification, managing incoming and outgoing calls, document faxing, processing medical record requests, and providing essential support to the medical team to ensure efficient and comprehensive patient care.

My responsibilities included managing patient admissions and discharges as requested by nursing staff, accurately entering demographic information into patient charts, and warmly greeting visiting families to the unit. I also handled all incoming and outgoing calls, managed document copying and faxing, responded to patient call lights, ordered necessary unit supplies, and provided support to the medical team with various minor requests and demands.

Distributing prescribed medications for mornings, evenings and night time. Medication counts were conducted at each shift change. Patient care was a significant responsibility, encompassing assistance with showering, dressing, and daily and nightly grooming. Minor cleaning and laundry duties were also part of the responsibilities