Raifah Chami
Dearborn
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
23
23
years of professional experience
Work History
Office Manager
Fairway appraisal
Dearborn
10.2023 - Current
- Managed daily office operations and administrative tasks efficiently.
- Implemented filing systems to improve document organization.
- Communicated with clients to schedule appraisals and consultations.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations.
- Coordinated schedules for appraisers and clients efficiently.
Home Maker
Chami household
Dearborn
09.2013 - Current
- Maintain monthly finances and budgeting for grocery, entertainment and banking
- Managing the household from cleaning to upkeep and care of 4 children
- Scheduling/transporting children to all medical, school and health related appointments
Sr Loan Analyst
Rocket Mortgage
Detroit
06.2020 - 07.2021
- Underwriting loan applications and analyzing risk-based loans
- Run trainings for new hire loan analyst’s
- Data import and reviewing supporting documentation
Office Manager
fab & Associates
Dearborn
09.2004 - 09.2013
- Managed schedules, organized office functions, and oversaw operations of an office with 9 employees
- Directly hired, trained, and on-boarded all new employees
- Provide information about business activities to the owners of the company
- Maintain excellent working relationships with vendors and clients daily
Loan Processor
summit mortgage
Dearborn
03.2002 - 07.2004
- Provide support to loan officer and underwriter teams by ensuring timely, judicious and accurate processing of mortgages
- Review and verify borrowers’ income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting
- Ensure compliance with company policies, underwriting guidelines and lending-program requirements
Education
Bachelor’s Degree - Business Administration
henry ford community college
dearborn, mi01.2002
Skills
- Microsoft Office
- Technology adaptation
- Project prioritization
- Multi-tasking
- Time management
- Team collaboration
- Oral communication
- Written communication
- Customer service
- Client communication
- Professional demeanor
- Reliable and punctual
References
Available upon request
Timeline
Office Manager
Fairway appraisal
10.2023 - Current
Sr Loan Analyst
Rocket Mortgage
06.2020 - 07.2021
Home Maker
Chami household
09.2013 - Current
Office Manager
fab & Associates
09.2004 - 09.2013
Loan Processor
summit mortgage
03.2002 - 07.2004
Bachelor’s Degree - Business Administration
henry ford community college