Railyn Tucker
Atlanta,GA
Summary
Dynamic professional with proven customer service and time management skills honed at Georgia State University, World Languages and Cultures and Girl 2 Girl. Excelled in creating welcoming environments and streamlining event operations, demonstrating exceptional problem-solving and team collaboration abilities. Achieved seamless event transitions and enhanced office workflows, showcasing a results-driven approach with a focus on efficiency and support.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
World Languages and Cultures
01.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed approximately 15 high-volume phone calls per day, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Supported students with finding courses and the perfect pathways for their college careers.
Event Assistant
Gurl 2 Girl
01.2023 - 01.2024
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Helped women of all different backgrounds feel loved and heard.
Education
Nursing
Georgia State University
Atlanta, GA05.2027
High School Diploma -
Lowndes High School
Valdosta, GA05.2023
Skills
- Customer Service
- Time Management
- Listening Skills
- Telephone Etiquette
- Team Collaboration
- Problem-solving skills
Interests: Community Service
Community service has always been a significant aspect of my life. In high school, I set a personal goal to complete over 200 hours of community service, and now in college, I continue to strive for even more. Through my involvement with the club Lifting Our Voices, my favorite initiative is the Sandwich Run, during which we prepare sandwiches for the homeless population in Atlanta. Furthermore, as a member of Alpha Kappa Alpha Sorority Inc., a community service-oriented organization, we engage in activities such as preparing meals for the needy and organizing feminine hygiene drives for women in need.
Timeline
Front Desk Receptionist
World Languages and Cultures
01.2024 - Current
Event Assistant
Gurl 2 Girl
01.2023 - 01.2024
Nursing
Georgia State University
High School Diploma -
Lowndes High School
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