Summary
Overview
Work History
Education
Skills
Certification
Cooking
Languages
Timeline
Generic

Rain Bounsanor

Wimauma,FL

Summary

A hardworking individual with strong communication and people skills. Devoted and dependable with many years of customer service experience. Highly motivated, passionate and professional in all aspects of my career. The ability to learn and perform new tasks while working quickly and efficiently is something I pride myself on. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Kobe Japanese Steakhouse
09.2022 - Current
    • Served food and beverages promptly with focused attention to customer needs.
    • Worked with POS system to place orders, manage bills, and handle complimentary items.
    • Cultivated warm relationships with regular customers.
    • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
    • Set positive tone for entire dining experience as first point of contact for incoming guests.
    • Bussed and reset tables to keep dining room and work areas clean.
    • Explained menu items and suggested appropriate options for food allergy concerns.
    • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
    • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
    • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Pharmacy Technician

Publix Pharmacy
06.2019 - 09.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Managed opening and closing duties for pharmacy.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Liaised with other pharmacies to eliminate issues related to product expiration.

Education

Associate of Science - Biology

Hillsborough Community College
Ruskin, FL
05.2025

High School Diploma -

Boca Ciega High School
Gulfport, FL
05.2019

Skills

  • Server Improvements
  • Food Sales and Promotion
  • Operational Efficiency and Safety
  • Table Bussing
  • Stocking and Replenishing
  • Food Safety Oversight
  • Order Accuracy and Delivery
  • Special Dietary Requirements
  • Cash Handling

Certification

  • CPhT - Certified Pharmacy Technician
  • CNA - Certified Nursing Assistant

Cooking

Cooking is just something a lot of us do everyday. I love cooking not just for the love of food but it is my way of expressing my love and care for people around me. Not so many things in this world can bring people together like food can. Food allow us to make new memories, friends and experience new cultures. There is no boundaries to food as long as you are welling to open your heart and taste buds to try something new. I believe cooking is a labor of love, no matter how difficult a dish is or how long it takes to cook whenever I see people I love enjoy my food it brings me joy.




Languages

Lao
Native or Bilingual
Thai
Native or Bilingual

Timeline

Server

Kobe Japanese Steakhouse
09.2022 - Current

Pharmacy Technician

Publix Pharmacy
06.2019 - 09.2022

Associate of Science - Biology

Hillsborough Community College

High School Diploma -

Boca Ciega High School

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Rain Bounsanor