Raina Jones
Algonquin,IL
Summary
Dedicated and hardworking professional with experience in food preparation, sales, stocking, and customer service. Known for being friendly, knowledgeable, and communicative, I excel in delivering excellent customer experiences and building positive relationships. Skilled in problem-solving, I am a reliable and responsible team player who is always willing to go the extra mile to ensure tasks are completed efficiently. Eager to bring my strong work ethic and commitment to your team.
Overview
2
2
years of professional experience
Work History
Crew Member
organic rootz
Chicago, IL
09.2022 - Current
- Assisted management team with inventory counts of food products and beverage supplies.
- Adhered to health department regulations regarding food handling procedures.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Restocked kitchen supplies including food products and utensils.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Resolved customer complaints in a professional manner.
- Maintained an organized work area to ensure efficient operations.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
- Assisted customers with carrying large purchases out of the store.
- Monitored stock levels throughout the day and notified management when additional product was required.
- Ensured all products were correctly priced and tagged before stocking shelves.
- Received shipments of merchandise and stocked shelves according to store requirements.
Education
Highschool Deploma -
Harry D. Jacobs Highschool
Algonquin, IL05-2026
Skills
- Inventory Restocking
- Menu Memorization
- Product Promotion
- Taking Orders
- Integrity and Honesty
- Safety
- Time Management
- Clear Communication
- Workplace Efficiency
- Salesmanship
- Cleaning
- Flexible Schedule
- Problem-Solving
- Telephone Etiquette
- Cash Handling
- Order Management
- Safe Food Handling
Timeline
Crew Member
organic rootz
09.2022 - Current
Highschool Deploma -
Harry D. Jacobs Highschool