Raina Neidich
Summary
Accomplished business leader and former c-suite chief of staff with experience in overseeing and supporting daily activities of a department to ensure efficient operations and alignment with organizational goals and objectives. Proven background in operational excellence, executive support, strategic planning, event planning, partnership management, corporate communications, and program management. Excellent communications and interpersonal skills.
Experienced with managing business operations, leading teams, and driving strategic initiatives. Utilizes expertise in financial oversight and process optimization to enhance business performance. Track record of fostering team collaboration and achieving operational excellence.
Overview
15
15
years of professional experience
Work History
Business Manager
Hogan Lovells LLP
04.2024 - 10.2024
- Worked with OMP and OA to optimize services in growing NY office
- Developed time reporting process for associates which resulted in recovering ~3000 hours of unreported time
- Reviewed and updated policies and procedures for planning and executing a “Best in Class” service model for events, food & beverage, administrative, reception and document services
- Managed internal communications to enhance culture and site awareness for the NY office
- Partnered with Facilities Director on all maintenance requests, real estate and security
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
Senior Executive Administrative Assistant
JPMorgan Chase & Co
01.2021 - 02.2024
- Worked in Business Manager capacity to support Corporate Services team leader
- Participated in all management team meetings to note takeaways and track progress on all workstreams
- Collaborated with document/mail services, amenity services, real estate, insurance, travel and executive office event planning teams to ensure all needs were met and up to standard
- Managed 20 admins to provide guidance on training, workload balance, reviews and support model
- Onboarded vendors and monitored payments
- Worked with Technology team to manage updates and provide information on daily usage of systems to help with a business use case for integrating AI into daily activities
- Identified promotion and mobility candidates to create a pipeline
- Provided general HR guidance to managers
- Transitioned corporate travel to new booking platform
- Monitored all corporate services updates on build of new midtown office tower
- Supported the development of organizational policies and procedures providing input based on expertise in administrative best practices.
- Ensured a well-maintained office environment through inventory management, equipment maintenance, and space organization.
VP, Legal Department Finance and Business Management, Consumer & Community Bank
JPMorgan Chase & Co
01.2017 - 01.2020
- Aligned organizational structure to suit objectives of GC and overall Legal Department, including working with HR Strategy team
- Collaborated with management team to create People Agenda to facilitate cross-collaboration across team and Legal
- Responsible for all HR deliverables, organization structure, promotion planning, mobility, compensation, recruiting and advisory
- Implemented strategy with Real Estate and HR to execute a plan for reduction of footprint in NY Metro area
- Managed ~180 Legal dept admins which included; training, HR support, recruiting and talent reviews
- Prepared Quarterly Business Reviews for meetings with JPMC General Counsel
- Worked with finance partners on analysis of overall ~$45mm budget and future planning
- Organized all town halls, offsites, team meetings and gatherings
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Senior Executive Administrative Assistant to the General Counsel of Corporate & Regulatory Law
JPMorgan Chase & Co
01.2015 - 01.2017
- Acted as Chief of Staff for C- Suite General Counsel by providing strong execution on Strategic Priorities and business initiatives
- Produced presentation materials for senior management meetings, offsites, and global town halls
- Developed excellent working relationships with senior leaders and functional partners in Finance, Technology, HR, and Communications
- Managed team of ~12 Legal admins
- Partnered with Business Management to manage $45mm budget and HC for 150-person team
- Spearheaded cost-saving initiatives through diligent expense tracking and budget management for departmental costs.
- Coordinated complex domestic and international travel itineraries, ensuring a smooth experience for executives.
Senior Executive Administrative Assistant to the CFO, Legal Finance
JPMorgan Chase & Co
01.2013 - 01.2015
Office Administrator
JPMS Private Client Services
01.2010 - 01.2013
Education
Pace University
New York, NYundefined
Borough of Manhattan Community College
New York, NYSkills
- Culture Carrier
- Administrative Support Oversight
- Budget Planning
- Facilities Management
- HR Team Leadership
- Organizational Strategy
- Process Improvement
- Risk & Control
- Event Planning
- Vendor Management
- Communications
- Training and Development
- Real Estate Planning and Execution
- Customer service
- Project management
- Employee management
- Analytical thinking
- Business planning
- Operational oversight
- Strategic planning
Timeline
Business Manager
Hogan Lovells LLP
04.2024 - 10.2024
Senior Executive Administrative Assistant
JPMorgan Chase & Co
01.2021 - 02.2024
VP, Legal Department Finance and Business Management, Consumer & Community Bank
JPMorgan Chase & Co
01.2017 - 01.2020
Senior Executive Administrative Assistant to the General Counsel of Corporate & Regulatory Law
JPMorgan Chase & Co
01.2015 - 01.2017
Senior Executive Administrative Assistant to the CFO, Legal Finance
JPMorgan Chase & Co
01.2013 - 01.2015
Office Administrator
JPMS Private Client Services
01.2010 - 01.2013
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Borough of Manhattan Community College
Pace University
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