Rainheart Torres
Carson,CA
Summary
Hardworking employee with experience in a fast-paced working environment, great ability in time management, communication skills, and the capability to work under pressure.
Overview
3
3
years of professional experience
Work History
Shift Manager
McDonald's
Torrance, California
08.2024 - Current
- Trained new employees on standard procedures and safety protocols for all tasks.
- Assisted in scheduling staff shifts to optimize coverage and availability needs.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Crew Trainer
McDonald's
Carson, California
06.2023 - 06.2024
- Trained new crew members on safety protocols and operational procedures.
- Assisted in developing training materials for ongoing crew development.
- Instructed new team members on correct procedures for operations.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
Crew Member
McDonald's
Carson, California
06.2022 - 06.2023
- Operated kitchen equipment efficiently and safely during shifts.
- Prepared food items according to health and safety standards.
- Maintained the cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure timely meal delivery.
Education
Bachelor of Science - Business Administration
California State University, Long Beach
Long Beach, CA05-2028
Skills
- Employee training
- Customer service
- Cash handling
- Shift leadership
- Handling customer complaints
- Cash management
- Scheduling staff
Timeline
Shift Manager
McDonald's
08.2024 - Current
Crew Trainer
McDonald's
06.2023 - 06.2024
Crew Member
McDonald's
06.2022 - 06.2023
Bachelor of Science - Business Administration
California State University, Long Beach
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