Rainieri Castillo Reyes
Charlotte,NC
Summary
Dynamic sales associate with a proven track record in problem-solving and effective communication. Skilled in training new team members and collaborating to achieve sales targets while maintaining high standards of customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Carolina Cooks Restaurant Equipment
Charlotte, NC
04.2025 - Current
- Assisted customers in selecting restaurant equipment tailored to specific needs
- Processed sales transactions efficiently using point-of-sale systems
- Maintained knowledge of product features and inventory availability
- Collaborated with team members to achieve monthly sales targets
- Trained new staff on operational procedures and equipment handling
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Catering Server
Personal Touch
Manhattan, NY
05.2022 - 04.2025
- Delivered exceptional customer service during events, ensuring client satisfaction and repeat business.
- Assisted in setup and breakdown of event spaces, maintaining organization and efficiency throughout service.
- Coordinated food and beverage service for large gatherings, adhering to safety and health regulations.
- Trained new staff on service protocols and best practices, improving team performance and guest experience.
- Managed inventory supplies effectively, minimizing waste and ensuring timely availability of catering items.
Administrative Assistant Ny Shelter Program
Docgo
Manhattan, NY
06.2022 - 03.2025
- Assisting with crowd control of over 1000-2000 rotationally incoming foreign migrants being bussed in from the southern US border.
- Collaborating with the US National Guard, US Army, and National Guard with supporting the Humanitarian Emergency Response & Relief Center’s (HERRC) efforts to provide shelter for over 115,000 individuals seeking humanitarian aid.
- Assisting DocGo Supervisors with the timely execution of intake arrivals, data entry, crowd control, and taking on additional duties as needed by each individual facility in which I am assigned throughout the City of New York.
- Collaborating with translation and client directions or services in terms of Clinical Triage Services provided at the Roosevelt Hotel Migrant Intake Center.
- Providing information and direction to Urgent Care services at the Roosevelt Hotel Migrant Intake Center located on the 2nd floor level above the Mezzanine. Ø Escorting migrants to their respective rooms after intake and registration while also directing them to childcare and nutritional services on the main level of the Roosevelt hotel. Ø Facilitated problem resolution services through active Spanish language to English language communications to better ascertain level of services and overall urgency of humanitarian need. Ø Conducted check in and checkout services through HOST software programs which provided impeccable records keeping of all individuals arriving, leaving, or visiting as guests in all HERRC administered residential facilities. Ø Supporting reserve security services for all locations with respectful adherence to individual property, rights, company procedures, state, and federal law enforcement protocols.
Sales Representative
Inmobiliaria MR
Santiago, Dominican Republic
02.2017 - 02.2022
- Developed and maintained strong client relationships to drive customer satisfaction.
- Conducted market research to identify potential leads and enhance sales strategies.
- Collaborated with marketing team to create targeted campaigns for property listings.
- Presented property features and benefits effectively to prospective buyers and investors.
Education
Bachelor of Science - Business Administration
Pontificia Universidad Catolica Madre Y Maestra
Santiago, Dominican Republic2008
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
Certification
New york Alcohol Training
Violence in work place
Sexual harrasment
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
Carolina Cooks Restaurant Equipment
04.2025 - Current
Administrative Assistant Ny Shelter Program
Docgo
06.2022 - 03.2025
Catering Server
Personal Touch
05.2022 - 04.2025
Sales Representative
Inmobiliaria MR
02.2017 - 02.2022
Bachelor of Science - Business Administration
Pontificia Universidad Catolica Madre Y Maestra