Raisa Matin
Buffalo,NY
Summary
Dedicated Insurance Agent with more than two and half years of experience in the insurance industry and has strong negotiation abilities and a commitment to teamwork. Skilled in handling diverse customer needs, monitoring market conditions for competitive pricing, and contributing to agency sales goals.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
Insurance Agent
Farmers Insurance Agency
West Seneca, New York
10.2023 - Current
- Contributed to agency's achievement of monthly sales goals through proactive client engagement and support.
- Developed precise quotes based on thorough risk assessments.
- Delivered exceptional customer service by addressing inquiries and resolving issues.
- Assisted diverse customers, effectively addressing language barriers to ensure clear communication.
- Addressed and resolved underwriting issues on existing policies, ensuring compliance and customer satisfaction.
- Monitored market conditions to maintain competitive pricing of existing policies.
- Followed up with clients and mortgage officers on the quotes which were sent.
Education
Bachelor of Arts -
Taylors University
Malaysia09-2021
Skills
- Sales techniques
- Client retention
- Customer relationship management
- Claims processing
- Referral management
- Negotiation abilities
- Time management
- Teamwork and collaboration
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Professional
Certification
- Property and Casualty Insurance License - New York
Accomplishments
- Dean's List Award
Timeline
Insurance Agent
Farmers Insurance Agency
10.2023 - Current
Bachelor of Arts -
Taylors University