Raj Patel
Rome,GA
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates a positive attitude and readiness to adapt to different situations. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, and contract management. Recognized for exemplary customer service and team collaboration. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager of Operations
Latino Food Mart
Rome, GA
01.2021 - Current
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Oversaw inventory management activities including ordering supplies as needed.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Organized warehouse space for efficient storage of products.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Maintained stock levels in accordance with company policies.
- Staged and sorted multiple types of products for loading.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Operated forklifts to fill or empty overhead spaces.
Manager
Subway restaurants
Lake Charles, Louisiana
05.2014 - 07.2020
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Monitored staff performance and addressed issues.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Recruited and hired qualified candidates to fill open positions.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
Warehouse Clerk
SWLA
Lake Charles, Louisiana
03.2019 - 03.2020
- Packed, sealed, or affixed postage to prepare materials for shipping.
- Checked customer orders, labeling, and documentation prior to shipment to avoid delays.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Prepared packages for shipping and determined the most economical shipping methods.
- Stored items in an orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Organized deliveries by sorting and stocking receivables
- Verified received goods by comparing them with purchase orders.
JROTC Cadet
Mandeville High School
Mandeville, LA
08.2012 - 05.2015
- Supported sworn officers by taking police reports regarding minor incidents from citizens.
- Inspected uniforms and equipment to ensure they were up to standard regulations.
- Attended weekly staff meetings with commanding officers to discuss upcoming events.
- Demonstrated leadership skills by leading a team of cadets in physical training exercises.
- Supervised administrative duties, prepared daily routines, and maintained operational records.
Education
Some College (No Degree) - Engineering Mechanics
University Louisiana Lafayette
Lafayette, LASkills
- Schedule Management
- Employee Development
- Data Analysis
- Customer Retention
- Teamwork and Collaboration
- Customer Service
- Team Leadership
- Supervision and Training
- Inventory Control
- Food Storage
- Safe Food Handling
- Food and Safety Standards
- Cleaning and Sanitation
- ServSafe Certification
- Food Preparation
Languages
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
English
Full Professional
Certification
- Food Sever
Accomplishments
- MCJROTC in high school
Timeline
Manager of Operations
Latino Food Mart
01.2021 - Current
Warehouse Clerk
SWLA
03.2019 - 03.2020
Manager
Subway restaurants
05.2014 - 07.2020
JROTC Cadet
Mandeville High School
08.2012 - 05.2015
Some College (No Degree) - Engineering Mechanics
University Louisiana Lafayette
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