Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Master Metal Detectorist
Languages
Timeline
Generic

RAJ SINGH

Springfield,IL

Summary

Dynamic Account Development Executive with extensive experience in customer relations and service. Highly organized professional with 20 plus years establishing lasting business relationships with clients. Stays calm under pressure and excels at multi-tasking and mitigating unforeseen complications. Striving to always expand & improve all aspects of professional and personal growth.

Overview

9
9
years of professional experience

Work History

Account Development Executive With Amazon Hub

US Tech Solutions
02.2023 - Current
  • Trained and developed new team members on account development best practices, resulting in ahigh-performing sales force.
  • Consistently exceeded quota expectations through diligent efforts in prospecting, qualifying leads, and closing deals swiftly.
  • Closed new business deals with strategic negotiation tactics and persuasive presentations.
  • Established trust-based relationships with clients, resulting in long-term partnerships and repeat business opportunities.
  • Optimized sales presentation materials, enhancing clarity of messaging and overall effectiveness in securing new accounts.
  • Maximized lead generation by leveraging marketing resources, including events, social media, and email campaigns.
  • Implemented effective time-management techniques to prioritize high-value pursuits while maintaining existing account relationships.
  • Analyzed territory performance and developed sales territory business plans.

Certified Sr. Carrier Systems Support Specialist

Premium, L.L.C.
03.2022 - 02.2023
  • Provided market sales trend analysis
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Tracked defined goals and provided accountability for status points.
  • Studied inventory flux values, ordering analytics, and product longevity estimates.
  • Compared and tested trial software initiatives

HYUNDAI CERTIFIED SENIOR SALES CONSULTANT

BOB BRADY
01.2019 - 02.2020
  • Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
  • Established strong client relationships for increased customer loyalty and repeat business.
  • Boosted sales through effective management of customer accounts and promotion of latest product.
  • Expanded market share with targeted prospecting and lead generation efforts.
  • Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
  • Developed comprehensive understanding of competitor offerings to better position sales offerings and comparisons.
  • Managed key accounts to ensure client satisfaction and maximize revenue opportunities.
  • Negotiated contracts with clients, securing favorable terms to drive profitability.
  • Increased territorial share by driving new market penetration strategy to address emerging customer and industry needs.

Sr. Sales & Finance Consultant

GREEN Hyundai
08.2017 - 11.2018
  • Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
  • Exceeded customer requirements with accurate and deliverable solutions.
  • Explained important information regarding features and functions for various products so that customer was knowledgeable.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Produced sales and team productivity reports for analysis, forecasting and improvement-related objectives.
  • Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
  • Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.

Regional Manager

BACHRACH
11.2014 - 08.2017
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
  • Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
  • Improved customer experience by creating custom showrooms across retail locations.

Education

CULINARY CERTIFICATE - Culinary Arts/Business

LINCOLN LAND COMMUNITY COLLEGE
Springfield, IL

High School Diploma -

GLENWOOD HIGH SCHOOL
Chatham, IL

Skills

  • Client Engagement
  • Pipeline Management
  • Strategic Prospecting
  • Sales Presentations
  • Territory Management
  • Stock management
  • Contract Negotiation
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Multitasking Abilities
  • Critical Thinking
  • Problem Resolution
  • CRM proficiency
  • Performance Tracking

References

REFERENCES AVAILABLE UPON REQUEST

Hobbies and Interests

  • Metal detecting
  • Gardening
  • Fishing
  • Officer of the Illini Historical Research and Recovery Club
  • Bilingual: English and Hindi
  • Gourmet Cooking

Master Metal Detectorist

I have been metal detecting since 1986, and have vast experience and knowledge regarding this hobby. I compete Nationally at times, and also do Relic recovery. Formerly an officer in the Illini Historical Research and Recovery Club.  No other hobby or activity I have ever been involved in has taught me as much as this hobby. It truly makes me think on the fly, adjust, compensate, and adapt to my environment in real time. All the while  computing a myriad of factors leveraged in tandem to instinct and intuition allowing me to assess my possibilities for treasures below.  

Languages

Hindi
Limited Working
Spanish
Elementary

Timeline

Account Development Executive With Amazon Hub

US Tech Solutions
02.2023 - Current

Certified Sr. Carrier Systems Support Specialist

Premium, L.L.C.
03.2022 - 02.2023

HYUNDAI CERTIFIED SENIOR SALES CONSULTANT

BOB BRADY
01.2019 - 02.2020

Sr. Sales & Finance Consultant

GREEN Hyundai
08.2017 - 11.2018

Regional Manager

BACHRACH
11.2014 - 08.2017

CULINARY CERTIFICATE - Culinary Arts/Business

LINCOLN LAND COMMUNITY COLLEGE

High School Diploma -

GLENWOOD HIGH SCHOOL

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