Accomplished Insurance Agent and Administrative Assistant with a proven track record at First Choice Insurance and Accident Care Specialists, excelling in customer service and account management. Leveraged professionalism and ethics to enhance client relationships and financial stability, achieving notable improvements in collection rates and policy renewals. Expert in auto and property insurance, consistently exceeding targets.
Overview
13
13
years of professional experience
Work History
Insurance Agent
First Choice Insurance
02.2020 - Current
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.
Calculated premiums and established payment methods for sales.
Finalized sales and collected necessary deposits.
Collected premiums on or before effective date of coverage.