Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ralaila Jackson

Ypsilanti,MI

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Michigan Medicine
Ann Arbor, MI
04.2024 - Current
  • Manage pharmacy inventory, including controlled substances, non-controlled substances, and supplies.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

Pharmacy Service Representative (remote)

CVS Specialty Pharmacy
Ypsilanti, MI
02.2023 - 12.2024
  • Provided excellent customer service to patients and healthcare providers while answering inquiries, resolving complaints, and processing orders.
  • Maintained patient profiles, including demographics, insurance coverage, and medication history.
  • Verified accuracy of prescriptions with physicians when necessary.
  • Checked statuses of Prior Authorizations, Contacted copay-assistance programs on behalf of patients, and complied with HIPAA regulations.

Patient Attendant

Michigan Medicine
Ypsilanti, MI
05.2021 - 01.2023
  • Assisted patients with daily living activities such as bathing, dressing, eating and mobility.
  • Transported patients to medical appointments or other destinations using wheelchairs or walkers.
  • Observed changes in condition of patients and reported any significant changes to nursing staff promptly.
  • Helped maintain safe environment by adhering to infection control protocols.

Education

Associate of Applied Science - Radiology

Washtenaw Community College
Ann Arbor, MI
12-2027

Skills

  • Medication Dispensing
  • Regulatory Compliance
  • Prescription Filling
  • Order Verification
  • Insurance Billing
  • Workflow Optimization

Certification

Certified Pharmacy Technician (CPhT) - Issued 06/20/2024

Timeline

Pharmacy Technician

Michigan Medicine
04.2024 - Current

Pharmacy Service Representative (remote)

CVS Specialty Pharmacy
02.2023 - 12.2024

Patient Attendant

Michigan Medicine
05.2021 - 01.2023

Associate of Applied Science - Radiology

Washtenaw Community College

Similar Profiles

CREATE PROFILE
Ralaila Jackson