Raleigh Tobben
Plano
Summary
Offering a solid foundation in customer relations and financial concepts, eager to grow within the financial services sector, and passionate about helping others achieve their financial goals. Delivers ability to quickly absorb new information and apply learned skills effectively. Ready to use and develop communication and analytical skills in a financial services role.
Overview
5
5
years of professional experience
Work History
Auto Injury Claim Specialist
State Farm
06.2024 - 07.2025
- Managed an inventory of claims by taking the necessary steps to investigate, evaluate, and settle each claim.
- Negotiated with claimant’s attorneys to reach amicable settlements to protect our insureds.
- Collaborated with customers to gather necessary documentation for claim resolution.
- Utilized claims management software to track, update, and manage claims efficiently.
- Communicated effectively with internal teams to facilitate timely claim approvals.
Receptionist
Eight Under Golf
04.2023 - 04.2024
- Responsible for checking clients in, demonstrating how to use the golf simulator software, and taking payments.
- Trusted to open and close the store and train new hires on the best practices of the business.
Property and Casualty Underwriting Intern
State Farm
05.2022 - 08.2022
- Conducted market research to identify trends impacting policy pricing and risk evaluation.
- Developed a pitch deck presented to leadership detailing strategies to meet evolving customer expectations.
Front-of-Store Associate
Chick-fil-A
05.2020 - 05.2021
- Achieved a new store record for number of drive-thru customers served of 160 in one hour.
- Trained new associates on store policies, procedures, and customer service protocols.
- Excelled in a variety of roles including taking orders, restocking products, and cleaning the dining area.
Education
BBA - Marketing
Dallas Baptist University
05-2024
Skills
- Relationship building
- Organizational skills
- Teamwork and collaboration
- Critical thinking
- Customer service
- Attention to detail
- Financial acumen
- Google Analytics 4 Certified
Timeline
Auto Injury Claim Specialist
State Farm
06.2024 - 07.2025
Receptionist
Eight Under Golf
04.2023 - 04.2024
Property and Casualty Underwriting Intern
State Farm
05.2022 - 08.2022
Front-of-Store Associate
Chick-fil-A
05.2020 - 05.2021
BBA - Marketing
Dallas Baptist University
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