Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ralph Cole

Durham,NC

Summary

Motivated business professional bringing 8 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

11
11
years of professional experience

Work History

RC Salon Suites/Owner/Operator

Self-employeed
03.2021 - Current
  • Learned and remained updated on statutory requirements and regulations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.

Master Esthetician

Self-employeed
03.2020 - Current
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Educated patients on treatment options.
  • Resolved customer complaints and facilitated conflict resolutions.

Licensed Master Barber

Self-employeed
08.2014 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Managed business customer service, responding to requests and concerns promptly.

Radio Operator

Army
03.2013 - 08.2016
  • Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
  • Maintained accurate documentation of messages transmitted and received.
  • Secured and protected military property, assets, and personnel.
  • Coached and mentored new recruits for motivated, high-performing teams.
  • Relayed crucial information and coordinated operations using radio communications equipment.

Education

No Degree - Physical Education Teaching And Coaching

Elizabeth City State University
Elizabeth City, NC

Associate of Arts - Esthetic Science

Clover Park Technical College
Lakewood, WA
03.2020

Associate of Arts - General Studies

Pierce College
Tacoma, WA
06.2017

Skills

  • New Business Development
  • Issue Resolution
  • Staff Management
  • Public Speaking
  • Social Media Platforms
  • Professional Networking
  • Performance Improvement
  • Operations Start-Up
  • Coaching and Mentoring
  • Strategic Decision-Making
  • Team Leadership
  • Operations Management

Accomplishments

  • Resolved product issue through consumer testing.
  • Cut and styled hair for Professional Sport Teams
  • Awarded Favorite Master Esthetician in Dermascope Magazine 2020
  • Nominated Favorite Esthetician for Black Spa Awards 2020
  • Special Guest Judge for Texas Barber Battle
  • Featured in multiple Magazines and Websites

Timeline

RC Salon Suites/Owner/Operator

Self-employeed
03.2021 - Current

Master Esthetician

Self-employeed
03.2020 - Current

Licensed Master Barber

Self-employeed
08.2014 - Current

Radio Operator

Army
03.2013 - 08.2016

No Degree - Physical Education Teaching And Coaching

Elizabeth City State University

Associate of Arts - Esthetic Science

Clover Park Technical College

Associate of Arts - General Studies

Pierce College

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