Summary
Overview
Work History
Education
Timeline
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Ralph Cordero

Miami,FL

Summary

Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume.

Overview

13
13
years of professional experience

Work History

Server Manager

Pinch Me Gastrobar
Coral Gables, FL
05.2016 - 08.2022
  • Led team of servers to consistently meet customer service and sales targets.
  • Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.

Server

Mambo Cafe
Miami, FL
08.2018 - 04.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Bartender

Morton's Steakhouse
Coral Gables, FL
03.2013 - 01.2016
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

Education

High School Diploma -

Miami Coral Park Senior High School
Miami, FL
12.1991

Timeline

Server

Mambo Cafe
08.2018 - 04.2022

Server Manager

Pinch Me Gastrobar
05.2016 - 08.2022

Bartender

Morton's Steakhouse
03.2013 - 01.2016

High School Diploma -

Miami Coral Park Senior High School

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Ralph Cordero