Ralph Fiorentino
Owner Window Washing Company
Waltham,MA
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work History
Owner
Self
Waltham, MA
01.2007 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed day-to-day business operations.
Window Washer
Fish Window Cleaning
Wellesley, MA
01.2003 - 01.2007
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Prepared cleaning supplies such as ammonia and vinegar to meet job specifications.
- Employed modern cleaning methods to produce clean results without chemical detergents to protect environment.
Floor Manager
Costco Wholesale
Waltham, MA
01.1997 - 01.2003
- Created employee schedules to align coverage with forecasted demands.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Cultivated environment focused on collaborating with team members to achieve productivity and time based targets.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
Education
HVAC Certification - HVAC
Waltham Vocational High School
Waltham, MA 09.1986 - 06.1990
Skills
Operations management
undefinedTimeline
Owner
Self
01.2007 - Current
Window Washer
Fish Window Cleaning
01.2003 - 01.2007
Floor Manager
Costco Wholesale
01.1997 - 01.2003
HVAC Certification - HVAC
Waltham Vocational High School
09.1986 - 06.1990
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