Ralph Meza
Rancho Cucamonga,CA
Summary
Reliable security and front desk professional with experience in access control, CCTV monitoring, visitor check-in, and incident reporting. Handles customer questions, supports office administration, and maintains accurate logs and daily documentation to help keep facilities organized, secure, and running smoothly.
Overview
15
15
years of professional experience
Work History
Front Desk Receptionist/ Asset protection
Dr.Squatch/ Great Hire
Brea, California
07.2026 - Current
- Greeted visitors and streamlined front office check-in procedures for efficient visitor flow.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Clarified policies and procedures to visitors, enhancing their understanding and experience.
- Preserved office security by following safety procedures and controlling access via reception desk.
- Monitored CCTV feeds across facility security areas
- Supported recruiters with filing, copying, and candidate packet preparation
- Ensured timely processing of maintenance requests to keep equipment operational for office equipment and facilities.
Loss Prevention Officer
BergenLogistics
Cerritos, CA
05.2021 - Current
- Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
- Trained staff on loss prevention policies, fostering a culture of vigilance and compliance.
- Analyzed video surveillance footage to identify potential criminal activity.
- Prepared daily incident reports to identify patterns and enhance loss prevention strategies.
- Established partnerships with local law enforcement for proactive information sharing on criminal activity trends.
- Performed regular security audits to ensure policies are being followed correctly.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Inspected merchandise for signs of tampering or damage.
Security Officer
Independant Contract
Los Angeles, CA
02.2012 - 10.2020
- Welcomed staff, guests, vendors, and contractors upon their arrival at the facility entrance. upon arrival at the facility entrance.
- Confirmed visitor identification prior to granting entry into the building.
- Enforced access control measures in accordance with established procedures.
- Conducted regular patrols of facility grounds, parking lots, and perimeter areas to enhance security presence.
- Coordinated communication systems between officers to ensure effective security operations.
- Maintained detailed logs of security activities to support incident reporting and accountability.
- Provided escorts for visitors as needed throughout the facility.
- Assisted other departments with deliveries from vendors or contractors.
Administrative Clerk
Fed Ex Ground
Los Angeles, CA
10.2012 - 01.2017
- Delivered administrative support to executive team, facilitating smooth operations.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Organized and maintained filing systems both electronically and manually.
- Performed data entry duties to update client information in databases.
- Supported preparation of regularly scheduled reports to inform decision-making.
- Resolved customer complaints promptly, enhancing customer satisfaction.
- Ensured compliance with applicable laws, regulations and policies of the organization.
Education
High School Diploma -
YouthBuild Charter School of California
Montebello, CA06-2010
Associate of Science - General Education
East Los Angeles College
Monterey Park, CASkills
- Theft prevention
- Surveillance equipment usage
- Detail-oriented
- Database entry
- Customer service
- Recordkeeping
- Schedule management
- Microsoft Office Suite
- Security system analysis
- Visitor management
- Troubleshooting and Diagnostics
- Security protocol knowledge
- Front desk operations
- CCTV monitoring
- Access control
- Incident reporting
- Front desk management
- Attention to detail
- Effective communication
- Problem solving
- Conflict resolution
- Professional demeanor
- Phone etiquette
- Guest relations
- Data entry
- Email communication
References
References available upon request.
Timeline
Front Desk Receptionist/ Asset protection
Dr.Squatch/ Great Hire
07.2026 - Current
Loss Prevention Officer
BergenLogistics
05.2021 - Current
Administrative Clerk
Fed Ex Ground
10.2012 - 01.2017
Security Officer
Independant Contract
02.2012 - 10.2020
High School Diploma -
YouthBuild Charter School of California
Associate of Science - General Education
East Los Angeles College