Ralpheal Mafuz
Arlington,VA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Server
Barcelona Wine Bar
Washington, DC
12.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Office Assistant
Care Services Inc.
Alexandria
12.2020 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
Server
Cheesecake Factory Inc
Tysons Corner, VA
10.2020 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Buisness
Davis And Elkins University
Elkins, WVAnacostia High School
Washington, DC06.2015
Skills
- Order Delivery Practices
- Table Setting
- Safe Food Handling
- Food Delivery
- Table Bussing
- Food Inspection
- Wine Service
- Team Leadership
- Decision-Making
- Team Player
- Relationship Building
- Adaptable and Flexible
Timeline
Server
Barcelona Wine Bar
12.2022 - Current
Office Assistant
Care Services Inc.
12.2020 - Current
Server
Cheesecake Factory Inc
10.2020 - 12.2022
Buisness
Davis And Elkins University
Anacostia High School