Ralyn Chaffins
Portland,IN
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of post-secondary education
Work History
Front Desk Receptionist
Jay Community Center
Portland, IN
04.2022 - 08.2022
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Kept accounts in balance for our fitness center
- Entered and updated customer information.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases with renting rooms or purchasing fitness center pass.
Education
High School Diploma -
Jay County High School
Portland, IN 08.2018 - 06.2022
Bachelor of Arts - Marine Biology
University of Hawaii At Manoa
Honolulu, HI 08.2022 - Current
Skills
Telephone etiquette
File management
Office supplies inventory management
Mail handling
Verbal and written communication
Problem-solving
Problem-solving skills
Call forwarding
Cash Handling
Filing
Time management
Sorting and labeling
Strategic planning
Playing Saxophone
Starting in 6th grade I have been playing for seven years and have been in several bands including: marching band, jazz band, pep band and community band. Being apart of the Indiana Track Show Association and placing in the top five every 2018,2019,2022 seasons. Currently playing with the University of Hawai'i at Manoa Concert Band.
Color Guard
Starting in the 2020-2021 winter guard season, then placing 10th in the state of Indiana in the 2021-2022 season. Currently spinning with the University of Hawai'i at Manoa Color Guard.
Timeline
Bachelor of Arts - Marine Biology
University of Hawaii At Manoa
08.2022 - Current
Front Desk Receptionist
Jay Community Center
04.2022 - 08.2022
High School Diploma -
Jay County High School
08.2018 - 06.2022