Ramandeep Kaur Garewal
Bombay Darbar
MIAMI
1
Language
5
years of professional experience
Experienced hospitality professional with strong multitasking and communication skills. Successfully trained junior staff and implemented service standards that increased guest satisfaction and restaurant revenue. Eager to leverage expertise in a fast-paced environment.
Work History
Head Server
3 Years 2 Months- Oversaw daily operations, ensuring exceptional dining experiences for patrons.
- Trained and mentored junior staff on service standards and menu offerings.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Coordinated with kitchen staff to synchronize food preparation and delivery timelines.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Front Desk Coordinator
10 Months- Scheduled appointments in computer system.
- Coordinated communication between departments to enhance service delivery and guest satisfaction.
- Collaborated with team members to address guest needs and ensure seamless operations.
Server
1 Year- Delivered exceptional service, ensuring guest satisfaction and enhancing dining experiences.
- Assisted in menu presentation, effectively communicating daily specials to guests.
- Collaborated with kitchen staff to streamline order processing and minimize wait times.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server Captain
11 Months- Supervised dining room operations, ensuring exceptional guest experiences and adherence to service standards.
- Trained and mentored junior servers, fostering a collaborative team environment and enhancing service efficiency.
- Developed and implemented training programs focused on menu knowledge and customer service excellence.
- Analyzed customer feedback to identify areas for improvement, driving enhancements in overall service delivery.
- Enhanced customer satisfaction by delivering exceptional service and timely assistance.
Education
Bachelor of Science - Hospitality And Tourism Management
Skills
Menu knowledge
Food safety standards
Training employees
Guest relations
Multitasking
Multitasking
Exceptional communication
Menu knowledge
Languages
English
Timeline
Head Server
Bombay Darbar
06.2023 - CurrentRead More
Front Desk Coordinator
Le Parc
06.2022 - 04.2023Read More
Server
The Biltmore Hotel
03.2022 - 03.2023Read More
Server Captain
SEQUEL
03.2021 - 02.2022Read More
Kohinoor College of Hospitality & Tourism Management
Bachelor of Science from Hospitality And Tourism Management
Read More