Ramesh Adhikari
Blacklick,OH
Summary
Hands-on Data Center Technician with current experience supporting Google's hyperscale infrastructure through an Adecco contract. Skilled in server hardware diagnostics, component-level repairs, Linux troubleshooting, and maintaining high uptime in 24/7 environments. 5+ years of additional IT support, hardware maintenance, and operational efficiency experience in compliance-driven settings.
Overview
6
6
years of professional experience
Work History
Data Center Technician (Contract via Adecco)
Google Data Centers
New Albany, USA
11.2025 - Current
- Perform installation, testing, troubleshooting, and component-level repairs on rack-mounted servers, storage, and networking hardware in live Linux-based clusters.
- Conducted routine maintenance on data center infrastructure and equipment.
- Ensured compliance with safety protocols and operational standards consistently.
- Upgraded internal system components, CPUs, memory, hard drives and network cables.
- Installed and configured servers and network equipment in data center environment.
IT Support Specialist
DraftKings
Reynoldsburg, USA
11.2024 - 11.2025
- Provided hands-on IT hardware support by diagnosing and repairing electromechanical systems (automated scrub machines, thermal printers, barcode scanners), reducing equipment downtime through proactive troubleshooting and maintenance.
- Documented support procedures for common troubleshooting scenarios.
- Trained new staff on IT policies and best support practices.
- Collaborated with teams to identify and resolve recurring technical issues, contributing to long-term operational and hardware improvements.
Tier III Technical Support Specialist
Transamerica
Pickerington, USA
01.2021 - 08.2023
- Resolved complex website, application, and access issues for internal/external users; handled password resets, account unlocks, and escalated recurring problems.
- Utilized ServiceNow to log, track, and document all support tickets, ensuring clear records and timely resolutions.
- Provided step-by-step troubleshooting guidance to users, significantly reducing wait times and improving satisfaction.
Hospital Technician
St. Luke's Hospital
Cedar Rapids, USA
05.2020 - 01.2021
- Performed routine maintenance, repairs, and quality control on medical devices and networked IT equipment in compliance with HIPAA and safety standards.
- Documented resolutions and contributed to knowledge base to enhance team efficiency.
Education
Associate of Applied Science - Computer Science
Kirkwood Community College
Cedar Rapids, IA01.2019
Skills
- Hardware Diagnostics & Repair
- Network troubleshooting
- Hardware repairs
- Team collaboration
- Operating Systems
- Data center operations
- Compliance & Safety
Personal Information
Citizenship: U.S. Citizen
Timeline
Data Center Technician (Contract via Adecco)
Google Data Centers
11.2025 - Current
IT Support Specialist
DraftKings
11.2024 - 11.2025
Tier III Technical Support Specialist
Transamerica
01.2021 - 08.2023
Hospital Technician
St. Luke's Hospital
05.2020 - 01.2021
Associate of Applied Science - Computer Science
Kirkwood Community College