Ramiaha Lovett
Pawtucket
Summary
As a Key Holder at Lovisa with a proven track record in customer satisfaction and loyalty. I expert in cash handling accuracy and team building, I try my best to resolve complaints and foster strong relationships with clients and coworkers, contributing to a more healthy and organized store environment and to improve sales performance.
I believe that I'm Personable and reliable with a knack for building positive customer relationships and ensuring smooth daily operations. I'm Familiar with inventory management and familiar in point-of-sale systems, as well as strong problem-solving abilities. Being Dedicated to enhancing store efficiency and delivering great customer experiences. I am ready to learn new skills from dynamic team and bring value through retail experience.
Overview
1
1
year of professional experience
Work History
Key Holder
Cerria Serrano
09.2024 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Education
High School Diploma -
Youth Build Highschol
1 Empire St Providence Ri 0290306-2024
Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Daily reporting
- Resource management
- Team building
- Drawer counting
- Adaptable to changing demands
- Basic mathematics
- Critical thinking
Timeline
Key Holder
Cerria Serrano
09.2024 - Current
High School Diploma -
Youth Build Highschol
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