Ramicka Smith
Arroyo Grande,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience. Love working with animals, as I grew up on a farm, was involved in 4-H and now my children participate also.
Overview
12
12
years of professional experience
Work History
Restaurant Owner/Operator
Cedar Creek Pizza & Steak House
Glennville, CA
10.2018 - 06.2022
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Established standards for quality control, customer service, health and safety regulations.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Updated website content regularly in order to promote upcoming events and specials being offered at the restaurant .
- Planned and executed special events hosted at the restaurant such as parties and live music performances .
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Waitress
Saddle Sore Saloon
Glennville, CA
03.2010 - 03.2016
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Replenished beverages when necessary.
- Processed payments accurately using cash registers or POS systems.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
Education
Food Manager Certificate - Food Safety
Efood Managers
Bakersfield, CA01-2019
Skills
- Staff Management
- Food presentation
- Menu development
- Customer Engagement
- POS System Operation
- Team Player
Timeline
Restaurant Owner/Operator
Cedar Creek Pizza & Steak House
10.2018 - 06.2022
Waitress
Saddle Sore Saloon
03.2010 - 03.2016
Food Manager Certificate - Food Safety
Efood Managers