Ramirez Jose
Ocean City,MD
Summary
Resourceful candidate with a blend of customer service and operational experience. Engages effectively with team members and customers while maintaining high standards of service and organization. Eager to apply transferable skills in part-time roles within tech or service-oriented environments.
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Server
Alleyoops
Ocean City, MD
11.2023 - 05.2025
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Managed order accuracy by efficiently coordinating with kitchen staff during peak hours.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu offerings and service protocols.
Staff Member
Alleyoops
Ocean City, MD
11.2023 - 05.2025
- Assisted team in daily operations to enhance workflow efficiency.
- Managed inventory levels and ensured timely restocking of supplies.
- Optimized product displays to improve customer engagement and sales.
- Trained new staff on operational procedures and company policies.
- Monitored equipment functionality, reporting maintenance needs promptly.
- Delivered exceptional customer service, addressing inquiries and resolving issues effectively.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
Education
Bachelor of Science - Computer And Information Systems
UIniversidad O&M Dominicana
Santo Domingo , Republica Dominicana03-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Safe food handling
- Menu memorization
Accomplishments
- Achieved Best Costumer Experience through effectively helping with Great Costumer services delivered.
- Resolved product issue through consumer testing.
- Achieved CS happiness through effectively helping with staff task.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Alleyoops
11.2023 - 05.2025
Staff Member
Alleyoops
11.2023 - 05.2025
Bachelor of Science - Computer And Information Systems
UIniversidad O&M Dominicana