Ramiro Ramirez
Jacksonville,Florida
Summary
Bringing a solid record of accomplishment in Insurance Adjusting roles during progressive insurance industry career. Efficiently review documentation and assess properties to determine damage levels, complete cost estimations and control liability. Skilled at balancing business and customer interests by fairly applying all policies.
Overview
24
24
years of professional experience
Work History
Inspectors on Demand
Pilot Catastrophe
Fort Worth, TX
05.2021 - Current
- Assessed policy holders needs by explaining the process and helping with any questions or concerns they might have.
- Photographed all facets of the home as needed to help the desk adjuster make the best educated decision regarding coverage of the claim.
- Obtained any and all measurements needed to make the estimate writing as clear as possible for whoever may be writing the estimate.
Independent Insurance Adjuster
Alacrity Solutions Formerly Known As Worley
Cedar Rapids, IA
08.2020 - Current
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to all issues.
- Documented all information gathered field and uploaded data to company database for efficient processing using ECS & Xactimate.
- Traveled to on-site locations of loss on scheduled or sudden notice, securing photos and measurements and documenting scope of property damage.
- Conducted thorough property investigations to identify and classify damages for customer claims.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Directed claims negotiations within allowable limit of $40,000.
- Evaluated original investigation reports and documents to resolve secondary concerns.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Licensed Realtor
Keller Williams
Lee's Summit, MO
10.2014 - 08.2020
- Acquired over 50 new clients by following up regularly regarding individual real estate desires and current listings.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Educated clients on changing or updating properties, buying and selling techniques, and processes to maintain curb appeal.
Forklift Driver
Costco
Overland Park, KS
08.2004 - 12.2019
- Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
- Prevented waste when transferring materials between transport containers and processing equipment.
- Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
- Loaded, transported and stacked materials.
- Created drop list of merchandise for placement in aisles.
- Completed daily forklift safety checklists.
Education
High School Diploma -
Raytown South High School
Raytown, MO05.2005
Skills
- Use of ECS and Xactimate
- Use of Xactanalysis
- Rope & Harness Certification
- Allstate Certificates
- Project organization
- Problem resolution
- Relationship development
Timeline
Inspectors on Demand
Pilot Catastrophe
05.2021 - Current
Independent Insurance Adjuster
Alacrity Solutions Formerly Known As Worley
08.2020 - Current
Licensed Realtor
Keller Williams
10.2014 - 08.2020
Forklift Driver
Costco
08.2004 - 12.2019
High School Diploma -
Raytown South High School
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