Apolinar Montas
New York
Summary
Detail-oriented professional with strong communication skills in customer service. Experienced in enhancing customer experiences and managing inventory effectively. Committed to streamlining processes to drive operational efficiency.
Overview
7
7
years of professional experience
Work History
Salesperson
Ramses Tobacco Shop
11.2025 - 04.2026
- Assisted customers in selecting tobacco products, enhancing overall shopping experience.
- Maintained product displays and ensured inventory was organized and stocked.
- Processed sales transactions accurately using point-of-sale systems.
- Educated customers on product features and benefits to drive informed purchases.
Driver
Uber Door Dash
07.2024 - 11.2025
- Navigated efficiently through diverse urban areas to ensure timely deliveries.
- Utilized GPS and routing software to optimize delivery paths and reduce wait times.
- Maintained vehicle cleanliness and compliance with safety standards for passenger comfort.
- Communicated effectively with customers to provide updates on delivery status and address concerns.
Pro Shop Clerk
Allstate Flooring
06.2021 - 11.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory records using point-of-sale system for efficient stock management.
- Processed transactions and handled cash accurately, ensuring compliance with company policies.
- Trained new staff members on store operations and customer service standards to improve team performance.
Warehouse Assistant
Michael Halebian
03.2019 - 11.2021
- Streamlined inventory management processes to enhance accuracy and efficiency.
- Coordinated daily shipping and receiving activities to ensure timely delivery schedules.
- Trained new staff on warehouse procedures and safety protocols, improving team performance.
- Implemented organizational systems for optimal storage space utilization and access speed.
Education
High School Diploma -
John F Kennedy
New York06.1986
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Salesperson
Ramses Tobacco Shop
11.2025 - 04.2026
Driver
Uber Door Dash
07.2024 - 11.2025
Pro Shop Clerk
Allstate Flooring
06.2021 - 11.2024
Warehouse Assistant
Michael Halebian
03.2019 - 11.2021
High School Diploma -
John F Kennedy