Ramon Ortiz
Oak Ridge,New Jersey
Summary
Dynamic professional with a strong track record in sales and team supervision, consistently achieving monthly sales targets and driving dealership revenue growth. Expertise in customer engagement and vehicle maintenance, complemented by effective communication and problem-solving skills in high-volume retail environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Consultant
ROUTE 46 CHRYSLER JEEP DODGE
Little Falls, NJ
07.2025 - 10.2025
- Sold new and used vehicles, consistently meeting monthly sales targets and driving dealership revenue growth
- Built rapport and closed sales through effective communication, enhancing overall customer engagement
- Assessed customer needs and preferences to identify ideal vehicles, resulting in increased customer satisfaction
- Maintained a professional, organized, and clean environment to enhance customer experience
Sales Associate
Goodwill Industries
Pompton Plains, NJ
11.2024 - 07.2025
- Served high volume of customers daily, providing efficient and friendly service to enhance customer satisfaction
- Resolved customer issues and answered inquiries promptly, contributing to positive shopping experiences
- Restocked inventory to ensure product availability and organized store layout for improved accessibility
- Operated forklift to safely move and organize merchandise
Calibration Specialist
Safelite
Pine Brook, NJ
11.2020 - 04.2023
- Recalibrated front safety cameras for various car manufacturers post-windshield installation, ensuring compliance with vehicle safety standards
- Repaired small windshield chips to prevent full replacements, saving customers time and money
- Removed and replaced back glass, door glass, and quarter glass on multiple vehicle models
- Delivered onsite customer service at homes or job sites, improving customer convenience and satisfaction
- Processed cash, card, and check payments accurately to finalize service transactions
Independent Contractor Help
Ray Ortiz Contracting
Oak Ridge, NJ
04.2020 - 10.2020
- Assisted general contractor in roof preparation, contributing to on-time project completion
- Prepared rooms for painting, ensuring surfaces met standards for high-quality finishes
- Organized work areas during demolition tasks, enhancing safety and operational efficiency
- Collected and organized materials for construction projects at job sites.
Express Lube Technician
Honda23
Pompton Plains, NJ
09.2019 - 03.2020
- Drained and changed oil in vehicles to ensure optimal engine performance, following safe-handling procedures for proper disposal
- Inspected vehicles to identify maintenance and repair needs, ensuring safety and reliability through fluid and tire checks
- Replaced oil and air filters to maintain optimal vehicle performance
- Test drove vehicles briefly to verify successful completion of maintenance and repairs
- Completed work order forms accurately to maintain clear records of services provided
SUPERVISOR
UPS
Parsippany-Troy Hills, NJ
01.2017 - 03.2018
- Managed and directed all assigned employees to achieve operational goals
- Supervised team of seven to ensure accuracy and quality during trailer loading
- Reduced scanning errors and increased timeliness by implementing process improvements
- Applied leadership and analytical skills to execute company and personal objectives
- Demonstrated safe lifting techniques for packages to maintain team safety
PART TIME PACKAGE HANDLER
UPS
Parsippany-Troy Hills, NJ
06.2016 - 01.2017
- Loaded and unloaded packages up to 70 lbs into trailers and package cars, maintaining efficient workflow in a warehouse environment
- Adapted to fast-paced environment, consistently meeting tight shipping deadlines and contributing to on-time deliveries
- Executed UPS package handling methods, ensuring package integrity and compliance with company standards
Education
High School Diploma -
Wayne Valley High School
Wayne, NJ06-2016
Some College (No Degree) -
County College of Morris
Randolph, NJSome College (No Degree) - Computer Science
Passaic County Community College
Paterson, NJSkills
- Sales
- Payment Processing
- Inventory Management
- Product Knowledge
- Safety Compliance
- Microsoft Office
- Microsoft Word
- Microsoft PowerPoint
- Client Relationship
- Sales Analytics
- Microsoft suite
- Customer Retention
- Presentation software
- Quality Inspection
- Leadership
- Lead Generation
- Team worker
- Sales Presentations
- Spreadsheet software
- Brake Repair
- Word processing
- Sales Training
- Inventory control
- Sales Forecasting
- CRM Software
- Computer Networking
- Financial Acumen
- Baseball
Certification
Driver's License
Languages
English
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Sales Consultant
ROUTE 46 CHRYSLER JEEP DODGE
07.2025 - 10.2025
Sales Associate
Goodwill Industries
11.2024 - 07.2025
Calibration Specialist
Safelite
11.2020 - 04.2023
Independent Contractor Help
Ray Ortiz Contracting
04.2020 - 10.2020
Express Lube Technician
Honda23
09.2019 - 03.2020
SUPERVISOR
UPS
01.2017 - 03.2018
PART TIME PACKAGE HANDLER
UPS
06.2016 - 01.2017
High School Diploma -
Wayne Valley High School
Some College (No Degree) -
County College of Morris
Some College (No Degree) - Computer Science
Passaic County Community College