Ramon Palencia
Sales Consultant
Yuma,AZ
Summary
Dynamic Sales Consultant with a proven track record at Kia/Hyundai of Yuma, excelling in relationship building and closing sales. Expert in CRM and up-selling strategies, I consistently exceeded sales goals while enhancing customer loyalty through exceptional service. Multilingual and adept at objection handling, I thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Kia of Yuma/Hyundai of Yuma
06.2019 - 03.2025
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service and attentiveness.
- Implemented up-selling strategies, encompassing recommendation of addendum and dealerships complementary benefits.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Followed up with existing customers to provide additional support and address concerns, if any.
- Facilitated smooth transactions by efficiently handling paperwork, processing down payments, and addressing any concerns or questions from the client promptly to close the deal quickly.
- Stayed knowledgeable on latest model re-designs and technological advancements through continuous training.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Met existing customers to review current services and expand sales opportunities.
- Set and achieved company defined sales goals.
- Kept detailed records of daily activities through CRM.
Education
High School Diploma -
Gila Ridge High School
Yuma, AZ05-2019
Skills
- Sales proposal creation
- Time management
- Relationship building
- Closing sales
- CRM proficiency
- Objection handling
- Cold calling
- Multilingual capacity
Accomplishments
- Kia/Hyundai of Yuma's 2021 Salesman of the Year.
- Salesman of the Month for three months in a row.
- Salesman of the Month on a continuing basis.
Languages
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Consultant
Kia of Yuma/Hyundai of Yuma
06.2019 - 03.2025
High School Diploma -
Gila Ridge High School
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