Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Timeline
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Ramon Palencia

Ramon Palencia

Sales Consultant
Yuma,AZ

Summary

Dynamic Sales Consultant with a proven track record at Kia/Hyundai of Yuma, excelling in relationship building and closing sales. Expert in CRM and up-selling strategies, I consistently exceeded sales goals while enhancing customer loyalty through exceptional service. Multilingual and adept at objection handling, I thrive in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Sales Consultant

Kia of Yuma/Hyundai of Yuma
06.2019 - 03.2025
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service and attentiveness.
  • Implemented up-selling strategies, encompassing recommendation of addendum and dealerships complementary benefits.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Followed up with existing customers to provide additional support and address concerns, if any.
  • Facilitated smooth transactions by efficiently handling paperwork, processing down payments, and addressing any concerns or questions from the client promptly to close the deal quickly.
  • Stayed knowledgeable on latest model re-designs and technological advancements through continuous training.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Met existing customers to review current services and expand sales opportunities.
  • Set and achieved company defined sales goals.
  • Kept detailed records of daily activities through CRM.


Education

High School Diploma -

Gila Ridge High School
Yuma, AZ
05-2019

Skills

  • Sales proposal creation
  • Time management
  • Relationship building
  • Closing sales
  • CRM proficiency
  • Objection handling
  • Cold calling
  • Multilingual capacity

Accomplishments

  • Kia/Hyundai of Yuma's 2021 Salesman of the Year.
  • Salesman of the Month for three months in a row.
  • Salesman of the Month on a continuing basis.

Languages

Spanish
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Consultant

Kia of Yuma/Hyundai of Yuma
06.2019 - 03.2025

High School Diploma -

Gila Ridge High School

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