Ramon Rivera
Kingston,NY
Summary
Ops Manager with extensive experience at CVS Pharmacy, excelling in inventory management and regulatory compliance. Proven track record in employee training and team building, enhancing operational efficiency and service quality. Recognized for implementing strategies that significantly improved supply chain processes and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Ops Manager
CVS Pharmacy
Kingston, NY
07.2023 - Current
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Ensured compliance with local laws and regulations related to health, safety, and environmental protection, as well as company policies regarding employee conduct.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed scheduling, training and inventory control.
Shift Leader
Walgreens
Kingston, NY
06.2006 - 07.2023
- Monitored inventory levels and ordered supplies as needed.
- Evaluated employee performance, delivering individualized feedback and praise.
- Utilized POS systems efficiently for order processing and inventory management.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Implemented strategies to increase sales and improve service quality.
Education
GED -
Washington Irving Highschool
New York, NY01-2001
Skills
- Inventory management
- Regulatory compliance
- Employee training
- Supply chain management
- Quality assurance
- Customer service
- Team building
- Order processing
- Cash handling
Timeline
Ops Manager
CVS Pharmacy
07.2023 - Current
Shift Leader
Walgreens
06.2006 - 07.2023
GED -
Washington Irving Highschool