Ramon Zapien
Sacramento,CA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Shift Leader
Togo's Sandwiches
Sacramento, CA
08.2022 - 12.2022
- Prepared shift summary reports for supervisor.
- Evaluated employee skills regularly, trained and mentored individuals with any future help they needed.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Concrete Worker
J. Lussier Construction Inc.
Placerville, CA
06.2017 - 08.2022
- Measured amounts of concrete and verified levelness to improve quality of finished product.
- Created specific finishes on poured concrete.
- Leveled, smoothed and finished surfaces of poured concrete for construction projects.
- Demolished and repaired old concrete surfaces. Set wood and other forming materials to prepare for concrete pours
- Installed rebar and molded expansion joints and edges for concrete projects.
- Mixed, spread and patched concrete to specifications.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
Shift Leader
Togo's Sandwiches
Sacramento, CA
03.2015 - 06.2017
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Kitchen Staff Member
Sacramento Elks Lodge No 6
Sacramento, CA
01.2014 - 02.2015
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
High School Diploma -
John F Kennedy High School
Sacramento, CA06.2013
Skills
- Customer Service Management
- Staff Supervision
- Managing Operations and Efficiency
- Training Assistance
- Security Procedures Adherence
- Employee Coaching and Motivation
- Pollution Prevention
- Quality Standards
- Public Health
- Large Bill Drops
- Guest Satisfaction
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Leader
Togo's Sandwiches
08.2022 - 12.2022
Concrete Worker
J. Lussier Construction Inc.
06.2017 - 08.2022
Shift Leader
Togo's Sandwiches
03.2015 - 06.2017
Kitchen Staff Member
Sacramento Elks Lodge No 6
01.2014 - 02.2015
High School Diploma -
John F Kennedy High School
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