Ramond Baker
Broken Arrow,OK
Summary
Accomplished BTR Director at Chick-Fil-A, adept in strategic planning and people management. Spearheaded team development, enhancing collaboration and fostering a culture of continuous improvement. Achieved notable employee engagement, significantly boosting retention rates through effective operations management and communication skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
BTR Director
Chick-Fil-A
01.2018 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Education
High School Diploma -
Sperry High School
Tulsa05.2017
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
Timeline
BTR Director
Chick-Fil-A
01.2018 - Current
High School Diploma -
Sperry High School