Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate
Ramses Gonzalez

Ramses Gonzalez

Milwaukee,WI

Summary

Versatile professional with experience at Walmart and a strong background in customer service and relationship building. Excelled in roles requiring problem-solving and teamwork, significantly enhancing client satisfaction and operational efficiency. Skilled in cash handling and bilingual communication, adept at fostering understanding across cultures. Proven track record of improving service delivery and expanding client base through exceptional interpersonal and language skills.

Overview

2
2
years of professional experience

Work History

Sales Associate

Walmart
08.2024 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store system for merchandise at other sites.

Translator and Interpreter

Brotherhood of Treeworkers
05.2022 - 08.2022
  • Fostered better understanding of complex documents by translating technical manuals, legal contracts, and medical reports.
  • Expanded client base through consistent delivery of high-quality translation and interpretation services.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Translated documents from Language to Language.
  • Provided verbal summaries of non-English documents for immediate use.
  • Received positive feedback from clients for exceptional attention to detail in translated documents and interpreted conversations.
  • Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.

Barber

Fusion Barbershop
11.2023 - 07.2024
  • Consulted with clients to assess personal style preferences and unique needs.
  • Styled hair according to customer preferences.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Counted and documented opening and closing cash amounts daily.
  • Resolved guest complaints about service or style.

Education

Pius Xi Catholic High School
Milwaukee, WI
05.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Relationship Building
  • Stocking and Receiving
  • Cash Handling
  • Client Service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Walmart
08.2024 - Current

Barber

Fusion Barbershop
11.2023 - 07.2024

Translator and Interpreter

Brotherhood of Treeworkers
05.2022 - 08.2022

Pius Xi Catholic High School

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Ramses Gonzalez