Rana Youssef
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service
Urban Modesty
04.2023 - 09.2024
- Delivered exceptional customer service, catering to customer needs and maximizing sales, contributing approximately $2,000 in revenue
- Received frequent commendations from management for my dedication and was requested to take on additional hours.
Cashier/Customer Service
Bakery Nabulas
03.2023 - 08.2023
- Managed financial transactions and customer orders, ensuring high satisfaction levels
- Engaged in pastry preparation and honed skills in cash register operations, enhancing professionalism and patience in a fast-paced environment.
Tutor
Self-Employed
11.2022 - 06.2023
- Assisted a 4th-5th grade student struggling with English, focusing on language and writing skills
- Committed to after-school sessions, resulting in noticeable academic improvement and increased confidence in communication.
Individual Tutor
Self-Employed Tutor
09.2021 - 06.2023
- Provided one-on-one tutoring for a second-grade student in English and math, addressing individual learning needs
- Fostered confidence and emotional well-being through supportive engagement during sessions.
Cashier/Food Prep
Savarese Italian Bakery
05.2022 - 11.2022
- Gained hands-on experience preparing Italian pastries while serving a diverse clientele, particularly elderly Italian patrons
- Enhanced cultural understanding and communication skills, ensuring customer satisfaction with every interaction.
Education
Bachelor of Science in Biology - undefined
Brooklyn College
Brooklyn, NY06.2027
High School Diploma - undefined
Skills
- Customer Service
- Time Management
- Communication Skills
- Food Service
- Bilingual (English and Arabic)
- Leadership
- Sales
- Computer Literacy
- Tutoring
- Dental Shadowing Experience
Volunteer Experience
- NYU Dental School Research Project: Contributed to research since January 2024.
- Founder of Dental Club at Brooklyn College: Established a platform for students interested in dentistry.
- Nursing Home Volunteer: Helped the elderly feel welcomes, enhancing patient care and support. In the Al-Noor Social Center
- Islamic Society of Bay Ridge: Participated in community donations and support initiatives.
- Hospital Volunteer: Assisted with various tasks, enhancing patient care and support.
- Dental Shadowing: Currently shadowing at DNTL Studio, 525 4th Ave, Brooklyn.
Timeline
Cashier/Customer Service
Urban Modesty
04.2023 - 09.2024
Cashier/Customer Service
Bakery Nabulas
03.2023 - 08.2023
Tutor
Self-Employed
11.2022 - 06.2023
Cashier/Food Prep
Savarese Italian Bakery
05.2022 - 11.2022
Individual Tutor
Self-Employed Tutor
09.2021 - 06.2023
Bachelor of Science in Biology - undefined
Brooklyn College
High School Diploma - undefined
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