Rance Robinson
Columbus,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Realtor
EXP Realty Broker
Dublin, OH
10.2020 - Current
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
Communications Technician
Columbus Regional Airport Authority
Columbus, OH
08.2001 - 10.2020
- Coordinate emergency services for airport patrons, tenants, employees, and areas owned and/or surrounding airport owned facilities.
- Operated 500+ camera CCTV system across three different airport environments.
- Assist multiple departments with investigations.
- Call-intake customer service operator for emergency and non-emergencies assistance.
- 911 and emergency dispatching for police, fire, and medical services.
- Processing work orders for airport tenants.
- Write, create, and manage policy for the Comm Center department.
- Participate in interoperability exercises that coordinated with local and state emergency response departments.
- Dispatch custodial, building maintenance, and airfield maintenance functions
- Responsible for handling and disseminating sensitive information like criminal histories, sensitive BMV records, and FBI and CIA data.
Cashier Team Lead
Meijer
Gahanna, OH
02.2000 - 08.2001
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Monitored cashier performance, providing feedback as needed.
- Performed daily opening and closing procedures for the register area.
- Coordinated with other departments when additional support was needed during peak hours.
- Developed strong working relationships with team members to foster collaboration.
- Answered customer questions and provided store information.
Education
High School Diploma -
Linden-Mckinley High School
Columbus, OH06-1999
Some College (No Degree) - Business Administration
Columbus State Community College
Columbus, OHSkills
- Client Relations
- Database Management
- Marketing Management
- Negotiation
- Market Research
- Leads Generation
- Customer Service
- Email Correspondence
- Data Entry
- Conflict Mediation
- Customer Relationship Management
- Leadership
- Coachability
- Soft Skills and diplomacy
- Empathy
Accomplishments
- Communication Technician of the Year - 2004
- Multiple Service Award Winner - CRAA
Timeline
Realtor
EXP Realty Broker
10.2020 - Current
Communications Technician
Columbus Regional Airport Authority
08.2001 - 10.2020
Cashier Team Lead
Meijer
02.2000 - 08.2001
High School Diploma -
Linden-Mckinley High School
Some College (No Degree) - Business Administration
Columbus State Community College
Similar Profiles
Lynn BeaurlineLynn Beaurline
Realtor at Self Employed, current Broker, EXP Realty, LLCRealtor at Self Employed, current Broker, EXP Realty, LLC
LAURA BRENNANLAURA BRENNAN
Realtor® at .eXp Realty Brokerage & .eXp RealtyRealtor® at .eXp Realty Brokerage & .eXp Realty
Scott SmithScott Smith
Residential Realtor at Remax Realty / Keller Williams Realty / EXp RealtyResidential Realtor at Remax Realty / Keller Williams Realty / EXp Realty