Randee Venable
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Marriott International, Inc.
Atlanta
06.2022 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed transactions using point-of-sale system efficiently and accurately.
- Trained new servers on restaurant procedures and service standards.
- Maintained cleanliness and organization of dining area throughout shifts.
Server
Hotel Indigo
Atlanta
04.2019 - 03.2020
- Provided exceptional customer service to enhance guest dining experiences.
- Assisted guests with menu selections and answered questions effectively.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed transactions using point-of-sale system efficiently and accurately.
- Prepared checks, itemizing total meal costs and taxes.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained cleanliness and organization of dining area throughout shifts.
- Set up and arranged tables for special events according to guidelines.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stocked service areas with supplies during slow periods.
Sever
Twelve Hotel
Atlanta
12.2017 - 12.2019
- Managed special requests and dietary restrictions with attention to detail.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
Education
Prince George High School
Prince George, VASkills
- Customer service
- Point-of-sale management
- Food safety compliance
- Event setup and coordination
- Money handling accuracy
- Menu knowledge
- Guest relations
Certification
- Employee of the quarter
Timeline
Server
Marriott International, Inc.
06.2022 - Current
Server
Hotel Indigo
04.2019 - 03.2020
Sever
Twelve Hotel
12.2017 - 12.2019
Prince George High School