Randell Worthy
Anniston,AL
Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Advanced Medical Support Assistant
US Department of Veterans Affairs
Anniston, AL
09.2023 - Current
- Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources
- Recommends changes to existing clinic procedures based on current administrative guidelines
- Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model
- Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics, and makes adjustments as necessary
- Scheduling, canceling, re-scheduling patient's appointments and/or consults
- Entering no-show information
- Preparing for clinic visits
- Ensuring encounter forms are completed
- Monitoring both inpatient and outpatient appointments for areas of responsibility
- Other duties assigned.
Health Services Management
Alabama Air National Guard
Birmingham, AL
08.2023 - Current
- Prepares, codes, and transmits clinical record cover sheets
- Transcribes daily information onto charts
- Transcribes physicians' orders, and prepares requests for diagnostic tests, consultations, and referrals
- Performs functions to admit, discharge, and transfer patients
- Compiles information and prepares reports, graphs, and charts on bed occupancy, staffing, dental health, medical care from civilian sources, and professional activities
- Other duties assigned.
Fitness Coach
F45 Training
Oxford, AL
07.2023 - Current
- Lead or assist F45-branded classes according to the assigned schedule
- Create a positive, high energy environment for new or existing members
- Responsible for zone management duties which include keeping the studio clean and clear
- Teach safe, effective exercises to a variety of populations
- Wear proper uniform
- Adhere to employee standards of conduct
- Complete all required staff training and attend all required staff meetings and continuing education summits
- Record all hours accurately
- Other duties as assigned.
Human Resource Manager/ Combat Engineer
Alabama Army National Guard
11.2012 - 05.2023
- HR Management
- Drive and operate humvee
- Perform maintenance on humvee, trailers and generators
- Performed pre trip checks as well as during and after
- Responsible for initiations and tracking of personnel and logistics essential for troop movement
- Handle sensitive PHI and maintain PHI integrity while in use and in transmission to necessary sources
- Maintain personnel accountability
- Check medical records needed for HR use
- Responsible for daily personnel reports
- Maintain reports of individuals on leave and sick call
- Build and maintain human resource records
- Operate government computer systems, maintain and manage sensitive/classified information
- Recruitment
- Employee Benefits
- Training and Development
- AFCT (PT Test) instructor and grader.
HR Administrator/ Compensation, Benefits & Recruiting
New South Express
Lincoln, AL
10.2022 - 03.2023
- Lead orientation for NSE associates on benefit programs, HRIS, Self Service, Swift, and Dayforce orientation
- Prepare reports as needed (weekly and monthly)
- Process New Hire Paperwork in HRIS System, everify, I9, new hire reporting etc
- Prepare HR Announcements as needed (Bulletin Boards)
- Lead the full-time processing through Dayforce
- Maintain payroll database
- Accurately key payroll related data to process and meet appointed schedule
- Research and resolve payroll issues
- Track and Monitor Vacation, Sick Time, QTO, and Attendance Points for Hourly and Salary associates
- Timeclock troubleshooting and error reports
- Recruiting
- Create and maintain personnel and medical files
- Support with Business Plan & Cost
- Participate on project teams for new initiatives
- Lead in weekly payroll audits of Timecards (Perms and Temps)
- Keep abreast of payroll processing system and changes in wage/tax laws, DOL regulations and corresponding with federal, state and local agencies
- Collects and analyzes data, makes recommendations for continuous improvement
- Create power point presentations
- Assist in Bereavement Administration for Associates
- Ensure company compliance with State Reporting (monthly and qtr)
- Ensure Attendance Bonus, Birthday Batches, and other Payroll related items are paid accurately and timely
- Other Duties as Assigned.
Residential Care Manager
The Learning Tree, Inc
Jacksonville, AL
09.2021 - 09.2022
- Supervision of Group Home Supervisors, Lead Overnight Supervisors, Lead Residential Instructors, and Residential Instructors
- Supervision of residential services of assigned group homes
- Monitoring that all DMH/MR minimum standards for residential care are met
- Oversight of residential staff scheduling for assigned group homes
- Create materials as needed for learning objectives and behavior programs as needed
- Conducting performance appraisal, formal feedback, and informal feedback on performance to residential staff
- Participation in preparation of quarterly reports for Individualized Service Plan
- Conducting the training of supervisory and other residential staff as needed
- Issuing or ensuring the issuance of disciplinary actions with intercommunication with other department supervisors
- Participation in crisis management procedures
- Observing and analyzing data within behavior database system
- Recruitment.
Engagement Specialist
Carenet Healthcare Services
Remote
07.2020 - 04.2022
- Ensures customer satisfaction by providing quality service
- Identify customer needs and assisting with issues/concerns related to health care issues
- Provide exceptional customer service and engagement via telephone, ensures customer satisfaction by providing quality service, identifying customer needs
- Assisting customers with issues/concerns related to health care issues assessed through outreach programs
- Verify insurance enrollment.
Pharmacy Technician
Quality of Life Healthcare Service
01.2018 - 04.2021
- Fill prescription medication
- Manage and stock medication inventory
- Customer service, maintain knowledge of medication
- Manage monetary matters of the pharmacy, to include deposits and reconciliation forms
- Perform end of day deposits and other pharmacy financial matters
- Verify patient insurance
- Search EHR database for insurance information and patient medication usage.
Pharmacy Technician
CVS Pharmacy
Anniston, AL
01.2016 - 01.2018
- Fill prescription medication
- Manage and stock medication inventory
- Customer service
- Maintain knowledge of medication.
Education
Doctor Of Business Administration - Management
Colorado Technical University
Colorado Springs, COM.S. in Healthcare Management -
Colorado Technical University-Online
Colorado Springs, CO11.2022
B.S. in Healthcare Management -
Colorado Technical University
12.2020
Skills
- Conflict resolution techniques
- Patient Communication
- HIPAA Compliance Understanding
- Data entry proficiency
- Organizational Competence
- Patient Management
- Customer Service
- Electronic Medical Records
- Coaching and Mentoring
Certification
- First Aid Certification
- Secret Clearance
- Medication Administration
- Professinal Crisis Management
- HIPAA
- AED Certification
- BLS Certification
- Professional in Human Resources (PHR)
- Scrum Master
Assessments
- Supervisory skills: Motivating & assessing employees, Proficient, 09/01/21
- Management & leadership skills: Impact & influence, Proficient, 08/01/22
- Attention to detail, Proficient, 03/01/23
- Recruiting, Completed, 08/01/22
- Customer focus & orientation, Proficient, 06/01/21
- Office manager, Proficient, 07/01/21
- Security guard skills, Proficient, 09/01/22
- Filing & organization, Proficient, 03/01/23
- Basic maintenance and repair, Proficient, 08/01/22
- Protecting patient privacy, Proficient, 10/01/22
- HR: Compensation & benefits, Proficient, 08/01/22
- Work style: Reliability, Proficient, 09/01/22
Military Service
United States National Guard, E5, Present
Timeline
Advanced Medical Support Assistant
US Department of Veterans Affairs
09.2023 - Current
Health Services Management
Alabama Air National Guard
08.2023 - Current
Fitness Coach
F45 Training
07.2023 - Current
HR Administrator/ Compensation, Benefits & Recruiting
New South Express
10.2022 - 03.2023
Residential Care Manager
The Learning Tree, Inc
09.2021 - 09.2022
Engagement Specialist
Carenet Healthcare Services
07.2020 - 04.2022
Pharmacy Technician
Quality of Life Healthcare Service
01.2018 - 04.2021
Pharmacy Technician
CVS Pharmacy
01.2016 - 01.2018
Human Resource Manager/ Combat Engineer
Alabama Army National Guard
11.2012 - 05.2023
Doctor Of Business Administration - Management
Colorado Technical University
M.S. in Healthcare Management -
Colorado Technical University-Online
B.S. in Healthcare Management -
Colorado Technical University