Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Rue21
08.2020 - Current
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Hostess/Server
IHOP
09.2019 - 08.2020
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.