Randi Terry
Baton Rouge
Summary
Hardworking, highly motivated professional, eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging a seasoned work ethic to quickly adapt to different processes. Resourceful and results-driven, with a passion for growth and efficiency to meet the company’s needs. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable, with a good work ethic, and the ability to quickly adapt to new tasks and environments.
Overview
10
10
years of professional experience
Work History
Sales Associate
J.Crew
Baton Rouge, LA
08.2025 - 01.2026
- Achieved sales targets by providing exceptional customer service and product knowledge.
- Developed strong relationships with repeat customers, fostering loyalty through personalized service interactions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Barista
Starbucks
Natchitoches, LA
04.2024 - 12.2024
- Prepared high-quality beverages in accordance with established recipes and customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Provided exceptional customer service, fostering a welcoming environment to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours, improving service efficiency.
Part-Time Manager
It's Fashion Metro
Natchitoches, LA
09.2022 - 04.2024
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Assigned, prioritized, and delegated tasks and responsibility to employees
- Collaborated with coworkers to develop and carry out processes
- Addressed and resolved client or customer inquiries to
- Greeted customers warmly and offered assistance
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Assisted customers with product selection to ensure customer satisfaction
- Organized merchandise displays to promote higher levels of customer engagement
Direct Service Worker
Touch of Grace
Natchitoches, LA
01.2024 - 03.2024
- Provided transportation services for clients as needed
- Utilized effective communication techniques when interacting with client, family members
- Helped patients move in and out of beds, baths and wheelchairs
- Served clients regular balanced meals for breakfast, lunch and dinner
- Cleaned and organized client's living quarters to make living conditions more hospitable
- Established personal relationships with clients to maintain patient comfort and care
Sales Associate
Rainbow Shops
Natchitoches, LA
03.2021 - 12.2021
- Resolved customer complaints swiftly and professionally, maintaining a high level of customer satisfaction.
- Maintained product displays, ensuring visual appeal and adherence to merchandising standards.
- Processed transactions accurately using point-of-sale systems, managing cash and electronic payments.
- Assisted in inventory management, tracking stock levels and replenishing merchandise as needed.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Personal Assistant
Serenity Massage & Bodyworks
Natchitoches, LA
05.2016 - 07.2019
- Answered calls and emails from clients and delivered messages on behalf of executives
- Scheduled appointments with clients
- Ran errands and picked up goods to meet staff needs
- Answered phone calls, emails and responded promptly to inquiries from customers and vendors
- Prioritized tasks, keeping diligent track of appointments
- Followed up with clients to confirm appointments
- Created invoices and receipts for clients in accordance with company policies and procedures
- Addressed customer requests and queries and provided solutions to common problems
Education
High School Diploma -
Natchitoches Central High School
Natchitoches, LA05-2016
Skills
- Conflict resolution
- Compassionate care
- Empathy and understanding
- Record keeping
- Active listening
- Organizational skills
- Adaptability
- First aid knowledge
- Personal care assistance
- Time management
- Teamwork and collaboration
- Customer service
References
- Monica Reyna, Serenity Massage & Bodyworks, Owner Mentor, (318) 581-5770, monicareyna_t@hotmail.com
- Taylor Smith, Rainbow, Manager, (407) 259- 7505, taylorsmith8984@gmail.com
- Carltyana Scott, Starbucks, Shift Leader, (318) 648-2351, carltyanas@gmail.com
Timeline
Sales Associate
J.Crew
08.2025 - 01.2026
Barista
Starbucks
04.2024 - 12.2024
Direct Service Worker
Touch of Grace
01.2024 - 03.2024
Part-Time Manager
It's Fashion Metro
09.2022 - 04.2024
Sales Associate
Rainbow Shops
03.2021 - 12.2021
Personal Assistant
Serenity Massage & Bodyworks
05.2016 - 07.2019
High School Diploma -
Natchitoches Central High School