Highly motivated individual with a record of excellent customer care experience. Outgoing personality that strives to lift up team members and customers alike. Strive to keep clients coming back and to gain new client loyalty.
Overview
13
13
years of professional experience
Work History
Assistant Manager
QuikTrip
Lithia Springs, GA
01.2020 - Current
Offered hands-on assistance to customers, assessing needs and responding to customer concerns in a timely and caring manner.
Gained loyalty team members by showing their opinions matter
Trained and developed new employees to reach their full potential with executing tasks and demonstrated best practices when interacting with customers.
Shift Manager/Key Holder
Walgreen's Pharmacy
Douglasville, GA
04.2016 - 01.2020
Maintained paperwork and made deposits
Completed store opening and closing procedures.
Trained and mentored new employees while maintaining excellent customer service
Counted out cash drawers and balanced totals.
I oversaw employee performance and corrected problems that came up.
Shift Manager/Key Holder
CVS Pharmacy
Powder Springs, GA
04.2010 - 04.2016
Counted out cash drawers and balanced totals.
Improved customer service by offering friendly and knowledgeable service and attitude.
Maintained a clean and organized work space and store.
Trained and developed employees
Shipping Clerk
Better Optics
Austell, GA
05.2007 - 12.2007
Prepared eyeglasses for shipping
Cleaned lenses and made sure each was scratch free
Organized mailroom to ship to over 25 different offices