Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Randi Williams

Bullhead City,AZ

Summary

Experience with Non-qm, FHA, VA, Alt A Fannie, Freddie, Subprime, and Harp loans. Knowledgeable use of encompass and Lender QB system. I am a team player with excellent customer service skills. Authorized to work in the US for any employer Highly experienced Account Executive known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Inside Account Executive

Resicentral
02.2023 - 10.2023
  • I use my knowledge of TPO connect to train my broker partners to submit packages
  • Improved account retention by addressing client concerns promptly and offering tailored solutions.
  • Increased client satisfaction by building strong relationships and providing exceptional customer service.
  • I Approved forty three brokers in seven months
  • Was submitting twenty two loans and closing thirteen by month six
  • I was number three in the company by month seven and the first AE to close a manual underwrite loan at Resicentral
  • I continuously exceeded my goals month over month.
  • Prospected and secured new business through telesales and relationship building.

Senior Account Manager

LoanStream Mortgage
08.2021 - 12.2022
  • As an account manager for two of the companies top producers I closed between 140-160 loans a month
  • My daily job functions included clearing conditions, Ordering C.D, Requesting docs, managing broker call, and handling any tasks requested by my AE's.

Senior Account Manager

FGMC
12.2020 - 09.2021
  • As an account manager I was responsible for getting conditions cleared, moving loans to CTC , requesting CD's, ordering docs and funding files
  • I worked in a team of two account managers for the number two producer in the company closing over 250 loans a month.

Mortgage Loan Processor III

Altitude Home Loans
02.2016 - 12.2020
  • Processed files remotely on a paperless system
  • Worked on Lender QB
  • Submitted loans to underwriting complete and well packaged for a one and done approval.

Processing Manager

Capital funding/Crossroads Funding
01.2013 - 04.2016
  • Managed Company pipeline, Designated loans to each of the processors, Trained new processors
  • Implemented guides, Forms , and checklists to help streamline the process of the loans
  • Processed rush files, and managed a processing desk when someone was out
  • Held weekly meetings and monthly updates to keep my processors informed on industry changes.

Underwriter II

Capital funding/Crossroads funding
06.2009 - 01.2013
  • Stack, review, and prepared each file to ensure post-closing file would pass loan audit
  • Reviewed file and prepared it for funding
  • Worked closely with both sales and clients on a regular basis

Account Executive

Saxon Mortgage
01.2003 - 01.2009
  • Train Brokers to submit loans for approval online
  • Pre-qualified loan packages
  • Worked closely with the inside staff to get loans approved and funded
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Presidents club member 2003,2004,2005,2006,2007
  • Saxon was purchased by Morgan Stanley in 2007 I was asked to stay on as an underwriter until SCI services was permanently closed in 2009

Account Executive

Citi Group Financial Services/ Argent
03.2001 - 02.2003
  • Originated accounts from newly developed territories
  • Quoted and managed expiring rate locks for customers
  • Presented monthly sales forecast and reports for the regional sales manager.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.

Account Manager/Jr underwriter

Union Planters Mortgage
01.1995 - 01.2001
  • Managed accounts for two account executives
  • Called for conditions, signed off conditions, prepared loans for docs
  • Cleared funding conditions for broker check approval
  • Issued broker checks.

Education

Bachelor's - Business

UC Irvine
Irvine, CA

Skills

  • Training
  • Budgeting
  • CRM proficiency
  • Scheduling
  • Microsoft Office (6 years)
  • Management
  • Wholesale mortgage experience, underwriting Du, Lp proficient Know title ,escrow, appraisal, secondary marketing, rate sheet, ability to understand different banks and programs Knowledgeable both in wholesale and retail mortgage Knowledgeable processor aggressive ability to obtain approval thru automated underwriting due to many years of experience
  • Organizational Skills (10 years)
  • Fair Housing Regulations
  • Credit Analysis
  • Assistant Manager Experience
  • Account Management
  • Escrow
  • Account management
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Computer literacy
  • Inside sales
  • Sales management
  • Sales
  • Customer service
  • Underwriting
  • Credit analysis
  • Windows
  • Fair Housing regulations
  • Time management
  • B2B sales
  • Lending
  • CRM software
  • Phone etiquette
  • Credit report, appraisal and rate sheet analysis
  • Exceptional presentation and customer interaction abilities
  • Outstanding communication and business generation abilities
  • Highly proficient use of the following programs: Word, Outlook, Point, Excel, Microsoft office 360 and LenderQB

Certification

driver's license

Timeline

Inside Account Executive

Resicentral
02.2023 - 10.2023

Senior Account Manager

LoanStream Mortgage
08.2021 - 12.2022

Senior Account Manager

FGMC
12.2020 - 09.2021

Mortgage Loan Processor III

Altitude Home Loans
02.2016 - 12.2020

Processing Manager

Capital funding/Crossroads Funding
01.2013 - 04.2016

Underwriter II

Capital funding/Crossroads funding
06.2009 - 01.2013

Account Executive

Saxon Mortgage
01.2003 - 01.2009

Account Executive

Citi Group Financial Services/ Argent
03.2001 - 02.2003

Account Manager/Jr underwriter

Union Planters Mortgage
01.1995 - 01.2001

Bachelor's - Business

UC Irvine

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Randi Williams