Randy Armstrong, CAFP
Lincoln,NE
Summary
Financial crimes professional with comprehensive background in identifying, investigating, and resolving complex financial fraud cases. Known for strong focus on team collaboration and achieving high-impact results. Reliable, adaptable, and skilled in using advanced investigative tools and techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Financial Crimes Specialist
Union Bank and Trust Company
Lincoln, NE
04.2022 - Current
- Conduct end-to-end fraud investigations, including case intake, evidence gathering, analysis, and resolution across a wide range of fraud typologies
- Author and file Suspicious Activity Reports (SARs) in accordance with BSA regulatory requirements, including thorough narrative writing and supporting documentation
- Utilize Verafin for transaction monitoring, alert review, and case management to identify and investigate suspicious activity
- Perform Bank Secrecy Act / Anti-Money Laundering (BSA/AML) compliance functions, including customer due diligence and enhanced due diligence reviews
- Manage identity theft protection program and respond to identity-related fraud claims
- Process and coordinate legal requests, including subpoenas, levies, and law enforcement inquiries
- Provide fraud and BSA/AML education and support to employees and customers across the organization
- Serve as an informal resource and knowledge lead for fraud team members, supporting case review and guidance on complex investigations
Customer Support Team Lead
Union Bank and Trust Company
Lincoln, NE
12.2018 - 04.2022
- Delivered customer service via phone, online chat, and email for account inquiries and product support
- Opened accounts and cross-sold bank products and services
- Assisted management with online account applications and escalated issue resolution
- Conducted and scheduled staff training to support ongoing development and onboarding
- Committee Involvement: Diversity & Inclusion Task Force | United Way Committee | Lincoln Young Professionals Group
Education
Associate of Science - Business Admin. — Banking & Financial Markets
University of Nebraska At Omaha
Omaha, NE05.2027
Associate of Applied Science - Business Administration — Emphasis: Business Management & Finance
Southeast Community College
Lincoln, NE05.2020
Skills
- Policy enforcement
- Fraud detection
- Training and mentoring
- Proficient in Nasdaq Verafin
- Enhanced due diligence
- Suspicious activity reporting
- Legal research
- Transaction monitoring
- Customer due diligence
- Anti-Money Laundering/Bank Secrecy Act (AML/BSA)
Websites
Certification
- Certified Anti-Money Laundering and Fraud Professional (CAFP)
- American Bankers Association
Timeline
Financial Crimes Specialist
Union Bank and Trust Company
04.2022 - Current
Customer Support Team Lead
Union Bank and Trust Company
12.2018 - 04.2022
Associate of Applied Science - Business Administration — Emphasis: Business Management & Finance
Southeast Community College
Associate of Science - Business Admin. — Banking & Financial Markets
University of Nebraska At Omaha