RANDY BARROWS

Worked as a Restaurant Consultant assessing Restaurants in West Virginia and Dayton Area, working with GM's to bring the stores up to speed with Management Tools, Labor, COGS and other Directives and Corporate Standards, Local Store Marketing, Training and Staffing.

• Evaluated financial statements regularly spotting areas of concern before they developed into larger issues.
• Streamlined communication between kitchen staff, servers, and management to improve overall team cohesion.
• Developed successful marketing campaigns for promotional events, driving increased foot traffic to the restaurant.
• Served as an ongoing resource for clients answering questions addressing concerns and providing guidance whenever needed.
• Updated business appearance, decor, social media accounts and promotional strategies.
• Reviewed business finances and back-end administrative procedures.

• Achieved financial objectives by monitoring budgetary requirements, controlling expenses, and maximizing revenue generation opportunities.
• Oversaw inventory management, maintaining appropriate stock levels while minimizing waste and shrinkage.
• Increased overall store efficiency by implementing strategic initiatives and optimizing operational processes.
• Managed human resources activities such as recruitment, selection, scheduling and payroll processes; ensuring staffing needs were met consistently.
• Managed store operations effectively, ensuring optimal customer service and satisfaction levels.
• Monitored customer interactions regularly to address concerns promptly and maintain high levels of satisfaction.
• Enhanced employee performance by implementing comprehensive training programs and providing constructive feedback.
• Established strong relationships with vendors, negotiating favorable pricing and delivery terms to optimize profit margins.
• Collaborated with leadership teams to establish sales goals and develop strategies for achieving targets.
• Championed continuous improvement efforts within the organization by identifying areas for growth and implementing targeted action plans.