Randy Edwards
Orlando,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Development Intern
Global One Technologies Inc
03.2021 - Current
- Conducted basic market research to identify customer needs.
- Collaborated closely with sales team to manage leads and help with proposals.
- Demonstrated willingness and interest in learning new tasks and skills.
- Shadowed team members to learn problem-solving and best practices in customer service.
- Measured and reported on results of marketing initiatives.
Tour Director and Private Chauffeur
Inside Antigua Tours
11.2012 - 03.2021
- Controlled overhead costs and logistical expenses to meet tour budget goals.
- Located vendors for necessary supplies and equipment and organized on-time arrivals for other tour related activities.
- Partnered with local and International Tour Management companies, stakeholders and drivers to coordinate logistics.
- Supported team in delivering top-shelf tour entertainment by smoothly handling operational needs.
Marketing & PR Officer
Courts Unicomer Group, Antigua & Barbuda
03.2009 - 05.2012
- Wrote engaging and successful marketing, advertising, and website copy.
- Identified appropriate marketing channels and target customers for campaigns.
- Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue 8%.
- Designed and implemented advertising and public relations activities.
- Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans.
Education
GRC Analyst Certificate - GRC Master Course
Simply Cyber
Online08.2023
Tech Sales Certificate - Technology Sales
CourseCareers |Technology Sales Development Course
Online01.2023
Skills
- Prospecting and Cold Calling
- Research
- CRM Software
- Lead Generation
- Negotiation Skills
- PR Strategy
- Outreach Initiatives
- Writing Releases
- Professional Relationships
- Competitor Research
Certification
- Notary Public Commission, Florida Department of State, Issued Mar 2021.
- HIPPATraining.com, HIPPA Awareness for Business Associates
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Try not to become a man of success. Rather become a man of value.
Albert Einstein
Timeline
Sales Development Intern
Global One Technologies Inc
03.2021 - Current
Tour Director and Private Chauffeur
Inside Antigua Tours
11.2012 - 03.2021
Marketing & PR Officer
Courts Unicomer Group, Antigua & Barbuda
03.2009 - 05.2012
GRC Analyst Certificate - GRC Master Course
Simply Cyber
Tech Sales Certificate - Technology Sales
CourseCareers |Technology Sales Development Course
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