Overview
Work History
Education
Skills
Languages
Timeline
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RANDY GARCIA

Millbrae,CA

Overview

32
32
years of professional experience

Work History

Rental Sales Agent

Fox car rental
South San Francisco, CA
06.2024 - Current
  • Assisted customers in selecting rental vehicles that met their needs, budget, and preferences.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Maintained knowledge of local attractions and events to suggest activities to customers when requested.
  • Resolved customers' complaints regarding products or services.
  • Coordinated shuttle services by communicating with drivers.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
  • Handled customer complaints promptly and professionally to maintain a high level of customer satisfaction.
  • Explained policies and reviewed documentation to obtain signatures.
  • Checked vehicle condition both before and after rentals to ensure safety of all drivers.
  • Completed paperwork such as rental agreements, credit card forms, accident reports. accurately and efficiently.
  • Informed regular customers of new products or services and price changes.

Ramp Agent (counter)

Samsic airport
Burlingame, CA
06.2023 - 06.2025
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Updated and maintained accurate records of baggage and cargo handling activities.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Monitored and reported any irregularities in baggage or cargo, such as damaged goods.
  • Conducted weight and balance calculations to ensure aircraft safety.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Participated in regular safety drills and training sessions.

Ramp Agent (counter)

Dnata
San Francisco, CA
04.2023 - 06.2023
  • Updated and maintained accurate records of baggage and cargo handling activities.
  • Managed baggage sorting and routing to correct flights and baggage claim areas.
  • Conducted weight and balance calculations to ensure aircraft safety.
  • Packed boxes and stock using organizational guidelines.
  • Participated in regular safety drills and training sessions.
  • Participated in team meetings to discuss performance, safety, and operational improvements.
  • Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Resolved customer complaints in a professional manner.
  • Provided support to staff members during peak business hours.

Dentist

Polytechnic University of the Phils.
Manila, NCR
12.1993 - 01.2023
  • Prescribed antibiotics for patients.
  • Provided emergency care for toothaches or broken teeth.
  • Applied sealants to protect teeth from cavities.
  • Assisted in training new staff members on best practices for providing quality dental services.
  • Collaborated with other healthcare providers to coordinate comprehensive patient care.
  • Treated infections caused by chronic and acute issues and diseases within soft oral tissues.
  • Maintained accurate records of patient visits in electronic health records system.
  • Diagnosed and treated various dental conditions, including cavities, gum disease, and oral infections.
  • Collaborated with dental hygienists and assistants to provide efficient and effective patient care.
  • Performed cosmetic dentistry procedures, including whitening, veneers, and bonding, to enhance patients' smiles and confidence.
  • Oversaw the sterilization and maintenance of dental instruments and equipment, ensuring a safe and hygienic work environment.
  • Referred patients to specialists for wisdom teeth removal, braces, and other procedures.

Education

Dental Medicine

De Ocampo Memorial College
Philppines
04-1991

Skills

  • Rental document management
  • Up-selling tactics
  • Strong negotiation
  • Rental agreement
  • Reliability and punctuality
  • Goal-oriented mindset
  • Team player mentality

Languages

English
Professional
Tagalog
Professional

Timeline

Rental Sales Agent

Fox car rental
06.2024 - Current

Ramp Agent (counter)

Samsic airport
06.2023 - 06.2025

Ramp Agent (counter)

Dnata
04.2023 - 06.2023

Dentist

Polytechnic University of the Phils.
12.1993 - 01.2023

Dental Medicine

De Ocampo Memorial College

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RANDY GARCIA