Randy Haught
Summary
Dynamic e-Comm Project Manager with a strong foundation in e-commerce operations and supply chain management. Achieved a $3.5 million reduction in transportation expenses while driving 22% of overall sales through strategic partnerships and effective team leadership. Proven ability to cultivate relationships that enhance operational efficiency and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Store Manager
Academy Sports & Outdoors
Rogers
2023.01 - Current
- Developed ecommerce team, managed store logistics, sales, and merchandising to achieve weekly and monthly metrics, fostering positive sales increases while maintaining department standards and OSAT experience.
- Focused on SOP to maintain under 5% no pick, achieve 99% SLA, and increase sales by 20% to LY and 7% to budget.
- Established ecommerce metrics and drove sales to equal 22% of overall sales.
- Created team cross trained in sales, merchandising and fulfillment.
- Developed team lifecycle that led to six team lead promotions and two manager promotions.
e-Comm Project Manager III
Sam’s Club
Bentonville
2019.02 - 2023.09
- Drive cost-saving initiatives resulting in a significant $3.5 million reduction in transportation expenses in y24, underlining successful cost-management strategies.
- Managed 1st Mile Program for Sam's e-Comm direct lanes, optimizing e-commerce supply chain operations and demonstrating operational excellence in complex logistics management.
- Led development and expansion of e-commerce lanes nationwide, supporting company growth and market penetration efforts.
- Orchestrated collaborations with Fulfillment Centers (FCs) and carriers to enhance lane productivity, emphasizing stakeholder engagement and effective project management.
- Spearhead the creation of e-Comm dashboards with data teams, providing utilization metrics around OTS and OTD.
- Maintain cooperative relationships with FedEx and FCs to ensure adherence to Estimated Ship Date (ESD), demonstrating diligence in meeting key performance indicators.
- Forge strong relationships with FedEx/USPS on carrier methods and geographical footprint, reinforcing the company's logistics network and enhancing overall operational effectiveness.
DCS Account Manager
JB Hunt
Lowell
2000.01 - 2007.12
- Cultivated lasting rapport with employees, peers, upper management, and outside vendors, fostering positive, productive work environment while serving as HR and safety manager for dedicated accounts.
- Structured contracts, negotiated rates, and service terms, showcasing strategic thinking and effective negotiation skills.
- Worked on-site with customer production to ensure timely completion and ensured 99% on-time delivery, demonstrating a commitment to customer satisfaction and service excellence.
- Provided outstanding service to clients, demonstrating a client-centric approach to future business opportunities.
- Oversaw onboarding and hiring of independent contractors, ensuring seamless integration of new talent into existing teams, enhancing team cohesion and performance.
Education
Bachelor of Science -
University of Arkansas
Fayetteville, ARSkills
- Retail Operations
- Project Management
- Sales Strategy
- Client management
- Client retention
- Inventory Management
- Budget & Cost Analysis
- Expense Management
- Data analysis
- Data analytics
- Tableau
- Power Bi
- Staff Training
- Store Promotions
Timeline
Store Manager
Academy Sports & Outdoors
2023.01 - Current
e-Comm Project Manager III
Sam’s Club
2019.02 - 2023.09
DCS Account Manager
JB Hunt
2000.01 - 2007.12
Bachelor of Science -
University of Arkansas