Randy Haught
Academy Sports & Outdoors
FAYETTEVILLE,AR
27
years of professional experience
Strategic manager and analytical problem-solver skilled in team building and fostering strong customer relationships. Utilizes decisive judgment to drive company success and enhance employee engagement through effective training and support. Focused on boosting performance and morale within teams.
Work History
Store Manager
3 Years 9 Months- Developed ecommerce team, managed store logistics, sales, and merchandising to achieve weekly and monthly metrics, fostering positive sales increases while maintaining department standards and OSAT experience.
- Focused on SOP to maintain under 5% no pick, achieved 99% SLA, and increased sales by 20% year over year and 7% to budget.
- Established ecommerce metrics, driving sales to represent 22% of overall sales.
- Created cross-trained team in sales, merchandising, and fulfillment to enhance operational flexibility.
- Developed team lifecycle that led to six team lead promotions and two manager promotions.
e-Comm Project Manager III
4 Years 7 Months- Managed 1st Mile Program for Sam's e-Comm direct lanes, optimizing e-commerce supply chain operations and enhancing logistics efficiency.
- Led development and expansion of e-commerce lanes nationwide, supporting company growth and market penetration efforts.
- Orchestrated collaborations with Fulfillment Centers (FCs) and carriers to improve lane productivity, reinforcing stakeholder engagement and project management effectiveness.
- Spearheaded creation of e-Comm dashboards with data teams, delivering utilization metrics for OTS and OTD.
- Maintain cooperative relationships with FedEx and FCs to ensure adherence to Estimated Ship Date (ESD), demonstrating diligence in meeting key performance indicators.
- Forge strong relationships with FedEx/USPS on carrier methods and geographical footprint, reinforcing the company's logistics network and enhancing overall operational effectiveness.
- Drive cost-saving initiatives resulting in a significant $3.5 million reduction in transportation expenses in y24, underlining successful cost-management strategies.
DCS Account Manager
7 Years 11 Months- Cultivated rapport with employees, peers, upper management, and outside vendors to foster positive, productive work environment as HR and safety manager for dedicated accounts.
- Structured contracts, negotiated rates, and service terms, showcasing strategic thinking and effective negotiation skills.
- Worked on-site with customer production to ensure timely completion and ensured 99% on-time delivery, demonstrating a commitment to customer satisfaction and service excellence.
- Delivered exceptional service to clients, reinforcing a client-centric approach to securing future business opportunities.
- Oversaw onboarding and hiring of independent contractors, ensuring seamless integration of new talent into existing teams, enhancing team cohesion and performance.
Education
Bachelor of Science - Business Administration
Skills
Retail Operations
Team Leadership
Sales Optimization
Client relationship management
Customer retention
Project Management
Budget & Cost Analysis
Operational Budgeting
Retail Analytics
Sales Forecasting
Tableau
Power Bi
Staff Training
Store Promotions
Timeline
Store Manager
Academy Sports & Outdoors
01.2023 - CurrentRead More
e-Comm Project Manager III
Sam’s Club
02.2019 - 09.2023Read More
DCS Account Manager
JB Hunt
01.2000 - 12.2007Read More
University of Arkansas
Bachelor of Science from Business Administration
Read More