Randy Javier
New York,NY
Summary
Goal-oriented with distinguished experience in the Sales industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
9
9
years of professional experience
Work History
District Manager
Total By Verizon
03.2023 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Muti-Store Manager
Metro by T-Mobile Authorized Retailer
02.2020 - 03.2023
- Maintained a high level of product knowledge across various categories to effectively guide staff members in assisting customers.
- Increased overall store performance by implementing effective sales strategies and staff training programs.
- Achieved consistent sales growth across multiple locations through proactive team leadership and effective marketing initiatives.
- Optimized store layouts for increased foot traffic and maximized sales potential.
- Developed targeted local marketing campaigns to boost community engagement and drive in-store traffic.
Store Manager
Citymac
02.2017 - 02.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
T-Mobile Authorized Retailer
10.2015 - 01.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
Associate of Applied Science -
Tompkins Cartland Community College
Dryden, NY06.2015
High School Diploma -
Cardinal Hayes High School
Bronx, NY06.2010
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Sales management
- Operations Management
Languages
Spanish
Native or Bilingual
Timeline
District Manager
Total By Verizon
03.2023 - Current
Muti-Store Manager
Metro by T-Mobile Authorized Retailer
02.2020 - 03.2023
Store Manager
Citymac
02.2017 - 02.2020
Store Manager
T-Mobile Authorized Retailer
10.2015 - 01.2017
Associate of Applied Science -
Tompkins Cartland Community College
High School Diploma -
Cardinal Hayes High School