Randy Ransom

• Trained new employees in proper detailing procedures, ensuring consistent quality and satisfied customers.
• Addressed customer concerns promptly and professionally, upholding the reputation of the company.
• Established effective communication channels within the team, improving collaboration and coordination efforts.
• Streamlined detailing processes for increased efficiency and overall team productivity.
• Enhanced customer satisfaction by meticulously inspecting and correcting completed work.
• Managed a team of detailers, fostering a positive working environment and high-quality results.
• Provided exceptional customer service and addressed customer inquiries.
• Defined clear targets and objectives and communicated to other team members.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

• Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Managed day-to-day business operations.
• Developed business plan, processes and procedures to provide superior Product or Service to customers.

• Ordering, receiving, and displaying of all salon products as well as inventory control and training to sell our salon products.

• Completion of all Honda car deals ensuring accuracy and quick funding.

• Responsible for all sales of vehicle service contracts, maintenance, and GAP contracts.

• Ensuring that we have a great relationship with our banks and lenders so that business always runs smoothly.

• Working with Honda representatives to rebuild this Honda store so that it ran like a Honda store.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
• Rotated merchandise and displays to feature new products and promotions.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
• Reconciled daily sales transactions to balance and log day-to-day revenue.