Randy Smale
Wilmington,DE
Summary
Proven Field Account Manager with a track record of driving $5M territories at Red Wing Brands of America. Expert in solution-based selling and customer engagement, I excel in CRM software proficiency and territory management. Achieved beyond KPIs through strategic sales and robust client acquisition, ensuring top-tier account satisfaction and retention.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work History
Field Account Manager
Red Wing Brands of America
12.2011 - Current
- Drive a $5M Industrial based territory, where strategic partnerships and a dedication to client growth is paramount.
- Manage and develop a robust pipeline of new logo business to achieve and exceed KPI's and goals in this bracket.
- Strategic sales presentations that focus on a Customer Centric Sales process.
- Accurately forecast monthly, quarterly, and yearly performance.
- Conduct Annual Business Reviews with Top Tier client to ensure satisfaction and new opportunities within the account.
- CRM Management- complete customer interactions.
- Establish accurate credit lines for clients and work closely with our Third Party Invoicing company..
District Sales Manager
G&K Services/ Best Uniform
06.2004 - 12.2011
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to the sales team.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Assessed competitive landscape regularly to adapt strategies accordingly and maintain a leading position in the market.
Sales Manager
CINTAS, Professional Uniform and Facility Services
05.1999 - 06.2004
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Education
University of Delaware
Newark, DE 09.1990 - 05.1992
High School Diploma -
Claymont High School
Claymont, DE05.1990
Skills
- Solution Based Selling Process Expert
- Customer Engagement
- CRM software proficiency
- Account Retention
- Client acquisition
- Territory Management
- Performance Analysis
Timeline
Field Account Manager
Red Wing Brands of America
12.2011 - Current
District Sales Manager
G&K Services/ Best Uniform
06.2004 - 12.2011
Sales Manager
CINTAS, Professional Uniform and Facility Services
05.1999 - 06.2004
University of Delaware
09.1990 - 05.1992
High School Diploma -
Claymont High School
Similar Profiles
Marlene AlsinaMarlene Alsina
Retail Sales Associate at Red Wing Brands of AmericaRetail Sales Associate at Red Wing Brands of America
Christa KelleyChrista Kelley
Director of Financial Shared Services at Red Wing Shoe Company, WingDirector of Financial Shared Services at Red Wing Shoe Company, Wing
Donald PummillDonald Pummill
Retail Store Manager at Red Wing ShoesRetail Store Manager at Red Wing Shoes